Dag Reviewed on Oct 30, 2019, 3:11 PM
The car I got was not was I paid for. At the counter they tried to sell me a more expensive car since they did not have what I ordered. I got a small car and was not very happy. The only good thing was it was cheap to fill up with gas.
Jennifer Reviewed on Oct 30, 2019, 4:17 AM
I showed up to pick up my car at 9:00 PM and didn’t get to the front of the line until well after 9:45 PM. All the other car rental counters were nearly empty. While I waited for my rental, the line extend outside the door. Once I got my car assignment, I walked out and found they had already given that car to somebody else. I had to go back to the counter to get another car and then had to wait another twenty minutes in line just to get out of the garage.
YaYa Reviewed on Oct 29, 2019, 6:41 PM
Very disappointed with the wait at this location on Friday 10/25. There were 4 people working and 2 left at some point while the line was over 30 people long. Then 1 of the 2 left for about 30 minutes. The lady that was left at the counter was however VERY NICE. That does not negate the fact that 1.5 hours were spent. The fast past system was down. The manager had no remorse but to say anything other than I'm sorry.