Audra Reviewed on Feb 11, 2020, 9:03 PM
When I picked up my vehicle, I was rushed through the process. The rate I was quoted is not what I ended up getting charged. No one checked my car when I picked it up and when I brought it back, no one checked it back in. The vehicle was very dirty and smelled like cigarettes and body odor. On my receipt it says that the manager checked my car in. He was not on site for either pickup or drop off. The agents appeared to be very young and inexperienced. They were unwilling to help with any issues. I was given the managers number but when I called it reached the agent behind the desk who said they could not help. it took over 40 minutes of calls to budget before some of the extra money was taken off my account.
Jeff Reviewed on Dec 16, 2019, 4:22 PM
No problems left my prescription sunglasses behind and the staff them and returned them