Lucia Reviewed on Nov 6, 2019, 7:33 PM
My reservation was not in the system when I arrived. I had to wait an hour to pick up car. There was no flexibility with the reservation times ie. Booked the car for 9am but was at the counter at 8am and counter staff refused to assist me until 9. No explanation was provided that 700 TL would be taken out of my account as a deposit so was upset to find it removed from my account without prior notice.
Sean Reviewed on Oct 31, 2019, 4:56 PM
Hello I forgot my jacket in the car when I returned the vehicle....and when I called 30 min later...they said the jacket was gone....and probably people at car wash took it. This is crazy !!!
Gerry Reviewed on Oct 16, 2019, 9:25 AM
my rented renault clio was well presented and fairly new. The rental process was slick both on pick up and return