ziliden Reviewed on Mar 15, 2018, 4:33 PM
everything was easy and we didn't have any problem. The car we got was as expected, clean and in good condition.
emzeegee Reviewed on Mar 12, 2018, 4:19 PM
Pickup window was under-staffed. Took nearly 30 minutes to be served. Desk agent explained there are mandatory costs not included in carrentals.com's price (mandatory insurance, airport fees). They were not upsells - they should have been included in carrentals.com's price to be more accurate. After paying these on pickup, there were MORE hidden fees at drop off. My rental ended up costing nearly four times what carrentals.com quoted.
Ari Reviewed on Jan 31, 2018, 5:33 PM
When I called before I picked up, they confirmed they would accept my credit card insurance. When I showed up they would not take it.