Valerie Reviewed on Apr 27, 2019, 4:44 PM
To summarize, I lost my credit card somewhere in Atlanta and it was against the rules to pay with my Visa debit/credit card, even though I had my flight itinerary in and out of Philadelphia.
Alison1025 Reviewed on Apr 16, 2019, 6:32 PM
Overall super happy with Avis. Easy pickup and drop off. Shuttle to airport and back was convenient. The one thing that I was disappointed in was the appearance of the car. It was dinged up and still had trash inside from previous renter. Overall happy and I'm sure Avis can approve on what was wrong. Would rent again.
Ryan Reviewed on Apr 8, 2019, 6:14 PM
While my car rental was perfectly adequate, it was disappointing that when I tried to call the PHL airport office to confirm the details of my rental agreement, they did not pick up the phone. After instead calling the 800 number and talking to the customer service associate, I was given incorrect information, and ended up filling up the car gasoline tank because I was mistakenly informed that the pre-pay decision was not on my rental agreement. Fortunately, when returning the vehicle, the Avis employee helping me to return my car was able to provide a pre-pay credit.