Mark Reviewed on Oct 21, 2019, 7:11 PM
Terrible. No lines at all at other rental counters but this one was awful. An hour to pick up a car is ridiculous.
Lori Reviewed on Sep 29, 2019, 8:04 PM
HI, I like the car and the pick up and drop off was fine. My only complaint was that the oil light went on after about one hour of driving. It was late and so nothing was open to check oil level and get oil. I was driving to a friends and they lived way out in the country. It was rather stressful thinking about the oil level. Lucky my friend had extra oil as his house as the oil level was way low.
Ledena Reviewed on Sep 1, 2019, 12:48 PM
My experience with this company was horrible. The outside of the vehicle was dirty, which I overlooked due to it being a short rental. However, the following morning when I placed my children into the vehicle....the inside hadn't been cleaned either. There was liquid splatter on the doors, crumbs in the seat, and napkins scattered on the floor. I immediately called the location I received the vehicle from..no answer. I was transferred to the Call Center, after explaining my issues the Service Rep just noted the account of my complaint. He told me I could drive back and exchange the vehicle(no time). I wasn't offered a discount on the rental or future rentals. Someone didn't do their job and I paid the price of it. When I rent a vehicle I don't expect to drive around in the previous person filth!