David Reviewed on May 10, 2020, 4:22 PM
Nice and friendly staff at Msy . Space number was empty and I had to go back in. Other than that I was highly satisfied. Tpa return was terrible. Staff was uncooperative and hostile. Sebastian insisted on charging me extra time despite my receipt clearly showing I had the vehicle less than 24 hours. I would like someone to call me and correct this situation immediately.
TheTruthIs Reviewed on Mar 4, 2020, 6:20 PM
The car was dirty and had recently been smoked in. The smell was nauseating. The young woman at the counter refused to pick up my drivers license and credit card I'd placed immediately in front of her. She made me pick them up and hand them to her. The reason for placing them on the counter in front of them is that they request them but usually spend a few minutes looking up the reservation and doing what computer stuff they have to do before actually verifying the documentation. Her demand was essentially a childish power trip.
Alvin Reviewed on Jan 21, 2020, 5:01 PM
This was the best rental car experience I’ve ever had. No fuss, no hassle, no frills. Have ID & card, got contract, went to car, exited. Less then 10 minutes start to finish. Loved it! Special thanks to the young lady at the counter, she was helpful and courteous.