AllieG Reviewed on Mar 12, 2019, 5:00 PM
Our experience was really great at the Lansing airport. All of the staff members we interacted with were very friendly and when there was a small issue with the car, we were able to report it easily. The car was also a lot of fun to drive. :)
JC Reviewed on Nov 26, 2018, 3:26 PM
Sharp staff at the counter. Expedited the rental . On my way.
KT Reviewed on Nov 18, 2018, 5:36 PM
I thought the pick up was fast and easy. However, we were not giving the information we needed to know. We were told at pick up to return the car by midnight. We came and returned it at ~11:50pm and was charged an extra 63$! We didn’t not expect to pay an extra day for returning it at that time. It would have been helpful for the customer service representative to tell us to return it by 11pm instead of midnight! I’m crossing Avis of my car rental list. Thanks.