Debbi Reviewed on Mar 3, 2020, 3:11 AM
My experience was good until this last time when the agent left earlier. The other agencies said, “she just left”.I needed the car for class the next morning. What makes it so bad was that I had been picking up a car from them for the past 7 weeks. The agent knows that I always arrive a few minutes til 8:00. Seems as though she rented all the cars, so she left. She could have called. After calling to report the incident the agent on the phone offers me another car at a higher price. I told him that I had to be in class at 8;00am, so getting a rental at 8:00 am could not benefit me. He heard nothing I had to say, repeatedly offering me a more expensive rental that I could not use.