Damian79 Reviewed on Apr 5, 2018, 1:54 AM
I reserved the car well in advance, got there and two parties were in front of me. The first young couple was arguing with the lady on the counter, they too had reserved their car with insurance and all. Apparently Alamo would not accept other insurance and that they had to get the Alamo insurance. I hear the total was a little over $1,000. Next couple in front of me had a reservation as well but there were no more cars available, I thought to myself THIS is not good! My turn was up, I had the issues that both parties in front of me had, but Budget wanted to charge me $1,400 when I reserved it for $434 with insurance. This was for a 2 week period. After 3 long hours of waiti ng, my kids were very hungry amd tired. I was tired and cranky, and mind you the guy took me outside of the office to talk. Ha! Good thing I am Mexican and know about these sort of things. I started raising my voice and told the kid: Look I am tired and hungry, what kind of scam are you running here???!!!! Do you want me to make a call to fix this??? Apparently he got scared and said he would work with me! Ha! UNBELIEVABLE !! No more Budget car rental agency for me! Be careful out there.