Bill Malkasian Reviewed on Mar 22, 2020, 4:21 PM
When I picked up the car in Madison Wi on Saturday March 15th the guy behind the counter said bring it back anytime on the 22nd, which I did, I dropped it off at 330pm. The contract said by 10. They charged me an extra 53 dollars. The airport was dead, cars loaded in the lot. I said give me a break she said no.
Ed Reviewed on Jun 19, 2019, 1:07 AM
Service was fast and efficient. Only problem was the vehicle itself, reservation was for a Toyota RAV-4 and what I got was a huge GMC SUV with 3 rows of seats, much bigger than I needed, Every vehicle I have driven in almost 70 years of driving has had a hand brake or a parking brake that was foot operated. Took me 3 days to figure out where the parking brake was and my son-in-law helped with that.
MC Reviewed on Apr 11, 2019, 5:03 PM
This was one of my best rental experiences. My flight into Madison was delayed seven hours, and the ladies at the counter were extremely caring and accommodating. I love that the rental counter is right there a baggage claim. Dropping off was convenient and easy, and the representative was equally as welcoming and friendly as those at pick-up.