Derek14 Reviewed on Jun 2, 2020, 9:14 PM
Had no issues. Choice of 3 different vehicles. Vehicle I close was clean, smelled good, enjoyed the experience.
Jack Reviewed on Apr 23, 2019, 7:55 PM
The front desk lady and the final checker gentleman said, I'll take your license, as if like a cop asking me to surrender it. I forked it over and commented that in customer relations, a better phrase would be , may I please have your license, or I will need to see your license, please. After this, she tried to put on her polite customer service hat and was very careful with her words to me. Also, the front desk lady played down your collision damage policy, implying that it was inferior, because it did not offer liability coverage for property damage or medical. Also, the rate, if I should need the vehicle longer would be more than 4 times what I was paying. It was like they suspected me of something, not offering something, in case I was in need of it.
Geoff Reviewed on Apr 9, 2019, 4:50 PM
I picked up my car from Alamo at the Milwaukee airport. The agent helping me was very knowledgeable. He was helpful. He didn't try super hard to upsell me - he was courteous and respectful. It was a great experience.