Customer Testimonials

18,240 items found, displaying 501 to 600.[First/Prev] 2, 3, 4, 5, 6, 7, 8, 9 [Next/Last]
Survey Date Vendor Reservation Date Customer Location Comments
07/26/2010 ACE 07/18/2010 LISA C. AUS Really unhappy with how I have been treated
07/28/2010 ACE 06/20/2010 JEFFREY S. SFO My first thoughts regarding the off site location of Ace, was that this would be an inconvienience worth putting up with because I was saving so much money. After Ace's excellent shuttle service and seeing the very long lines at San Francisco's car rental center, my concerns were diminished. Your service and great pricing are well worth the extra few minutes one must allow for the short travel to and from the airport. I will definitely consider Ace in the future and would recommend your company to my friends. Thanks.
07/18/2010 ACE 07/01/2010 ROBERT L. YYZ The people at the Discount Rental counter were very helpful and extemely courteous. They processed the paperwork very quickly, so that I was able to pick up the car in a timely manner, since I was in a bit of a hurry. I appreciated their help very much.
07/19/2010 ACE 07/09/2010 RICHARD R. AUS Ace did an outstanding job -- the desk clerk was awesome! Then, the process for checking the car back in was easy and quick. Definitely, I would use Ace again!
07/19/2010 ACE 07/10/2010 JAMES E. ATL best value in ATL.
07/18/2010 ACE 07/07/2010 DAWN D. MSP The best car rental experiences ever.
07/14/2010 ACE 06/02/2010 CHARLES V. ORD Outstand professional service by all the staff and a clean car
07/11/2010 ACE 06/22/2010 RICHARD G. LAS MORE THAN EXPECTED QUALITY AND SERVICE RENDERED ....ILL BE BACK!!!
07/10/2010 ACE 07/01/2010 JOHN J. LAS From begining to end, everything went smoothly and fast. Would definitely use again and recommend to friends.
07/02/2010 ACE 06/03/2010 ROBERT M. ORD I was running late for a meeting due to problems with my flight. I called ahead to ACE and they promptly picked me up. They went one step further and had the car running and ready to go.All of the paper work was filled out(I rent there a lot) all I had to do was sign and go!! Dan and Sherry were great and should be complemented for what they did. With their help I was only a few minutes late for my meeting. Thanks again!!
07/08/2010 ACE 06/09/2010 LOUIS T. AUS Zach H was very helpful and a most pleasant agent; I would also call him a "valuable employee" for your company! Your rates are the best that I found on the internet. Lou T Palm Sprngs, CA
06/21/2010 ACE 06/10/2010 JOE F. MSP have rented through carrentals.com many times and have never disappointed. ACE was great and would use them again. Joe F
06/24/2010 ACE 06/13/2010 GRETCHEN C. MSP this was the best car rental experience I have had in a very long time. The staff was fabulous and the shuttle driver over the moon wonderful!
06/19/2010 ACE 05/23/2010 JEAN D. MSP Ace has fabulous employees!!! I'll always prefer them first.
06/15/2010 ACE 05/30/2010 PHYLLIS G. MSPC01 Excellent experience. Needed to make a change two days before rental, spoke to Roger over the phone, he was very helpful. New, clean vehicle was ready when we arrived, quick drop off and return,great value. Would definitely recommend Richfield ACE.
06/14/2010 ACE 06/09/2010 WILLIAM I. AUS Good service from "Ace" Austin-Bergstrom Int'l Airport. Keep it that way. Good prices on CarRantals.com. Keep it that way. Toyota Corolla was excellent rental car. Upon pick-up, it was clean, full of fuel and all lights worked normally. Good rental. Would rent from Ace again. Will continue using CarRentals.com as long as prices remain as is or better and service remains good, as I always have experienced thus far. I have stopped using Priceline.com. CarRentals.com is a better product. Keep up the good work. Very satisfied, William I
06/10/2010 ACE 06/02/2010 CLINTON B. SAN We were so pleased with the car and the price was amazing. We will be using ACE through CarRentals.com the next time we need a car!!!
07/05/2010 ACE 05/27/2010 WAYNE E. PTYH01 The service was outstanding and I would use ACE again when I go back to Panama, I hope soon.
06/02/2010 ACE 05/18/2010 RAY L. LAS Very good experience. I've already bragged on my experience.
05/28/2010 ACE 05/23/2010 JACQUI C. AUS I am always very pleased with ACE customer service from Staff
05/27/2010 ACE 05/21/2010 KEVIN J. ORD The ACE staff was incredibly helpful. We left a very valuable item in the rental car and then proceeded to the airport. Upon realizing our mistake, I contacted ACE who found the item immediately and then sent it me at the airport via one of their shuttles. The whole procedure took only 15 minutes from the time I called. I am very impressed and thankful!
05/24/2010 ACE 05/19/2010 MONIQUE D. LGB The staff really were outstanding and so very helpful and friendly. It is very rare these days to find such good customer service.
05/22/2010 ACE 05/16/2010 EUGENE V. MSP Multiple satisfied rentals..thank you..
05/18/2010 ACE 05/13/2010 ANTONEISHA O. MKEN09 My trip was cancelled but I will definitely be back to Carrentals.com. Thanks for listening!
05/15/2010 ACE 05/11/2010 BHARAT C. MSP This was absolutely one of the best car rental experiences ever. I would like to try ACE again for sure.
05/11/2010 ACE 05/06/2010 BAYAN M. SAN Great, hassle-free experience overall!
05/07/2010 ACE 05/03/2010 WILLIAM H. SAN This is about the tenth or eleventh time this year I have rented from Ace/carrentals.com and have always been very satisfied. bill H
05/19/2010 ACE 05/03/2010 THERESA N. SAN GREAT DEAL & EMPLOYEE WORKING VERY NICE
05/03/2010 ACE 02/06/2010 JOHN H. IND I have been traveling on business for over 40 years. This was the most courteous and freindly experience ever.
05/11/2010 ACE 04/22/2010 MARGARET A. YUL We were so pleased with our rental. We got a brand new 2010 Grand Caravan, we were the first renters!! It was equipped with DVD and Satelite radio which made our long journey with 2 small kids so much more enjoyable!!
04/23/2010 ACE 04/20/2010 MARCELO O. LGB Great people! Keep them in your network
04/20/2010 ACE 04/15/2010 JOSEFINA J. SAN We rented from ACE at 2305 Pacific Hwy, San Diego. I had made a reservation for a regular 5 passengers car. We had a baby and a lot of luggage, they upgraded us to a mini van for the same price, staff went out of their way to help us, including a problem we had with our credit card being frozen by the Motel because we were late to arrive (airline fault). They were outstanding! Friendly, helpful, understanding, I am so grateful! I would NEVER rent from another company, we travel a few times a year you would always have our business and I WILL recommend ACE to all my family and friends. Thanks!!!!
04/19/2010 ACE 04/11/2010 ONNO B. IND When returning the car, I had left my laptop bag on the backseat; they called my cell while I was in the courtesy van close to the airport and then sent another van with my bag to the airport, arriving shortly after the 1st van had dropped me off. Great service!
04/19/2010 ACE 04/10/2010 JAMES A. SAN A great deal, I enjoyed renting from your company- the prices will keep me coming back, thank you for offering such a good deal.
04/12/2010 ACE 03/31/2010 JEFF P. ORD Excellent experience all around and we saved money. We will be back. Ace is aces!
04/10/2010 ACE 03/27/2010 MILAGRO L. ONT I love the service I received from the staff... I am definitely going to be renting a vehicle for the next couple of weeks.
04/11/2010 ACE 03/24/2010 CAROL R. YUL Discount staff near the Montreal Airport staff are wonderfull. We find it less hectic to deal with Discount than any other car rental agencies at the Montreal Airport. They provided a shuttle service to the Via Rail train station which we greatly appreciated.
04/09/2010 ACE 01/03/2010 JOSE M. IND I love carrentals.com
04/10/2010 ACE 03/26/2010 LARAE S. ONT I'm glad I did some searching on the Internet to find CarRentals.com and ACE.
04/05/2010 ACE 03/30/2010 ARMANDO M. ORD It was fantastic experience. I would definetively rent from ACE again.
04/07/2010 ACE 02/24/2010 NOREEN S. MIA Half the price of any other car rental servicers
03/29/2010 ACE 03/22/2010 BRIANNA M. SFO I thought that Cleave from the SFO location was AWESOME!! So friendly and helpful, definitely made my trip better and will use them again. Thanks!!
03/31/2010 ACE 03/19/2010 ROCELA S. SFO One very happy and satisfied customer. Thank you once again!
03/23/2010 ACE 03/17/2010 CHRISTINE M. LGB Kevin did such an outstanding job handling a busy office all by himself
03/23/2010 ACE 03/17/2010 ROSEMARY O. LGB The staff were very hospitable. We truly appreciated their courteous service.
03/18/2010 ACE 03/13/2010 JESSE N. SFO The type of car I reserved was not available. They happily upgraded me for no additional cost. Excellent service.
03/12/2010 ACE 03/09/2010 GLORIA Y. SFO Appreciated the helpful, friendly, supportive staff!
03/18/2010 ACE 03/05/2010 DAVID S. SFO My plane was delayed and they stayed late to pick me up and get my rental. They know what customer service is all about and I will let my friends know about ACE
03/12/2010 ACE 03/08/2010 ROBERT S. SFO Incredible deals - genuine staff - exceptional!
03/13/2010 ACE 02/15/2010 LARRY P. SXM I am normally a tough grader, so "Outstandings" are rare for me. Also, dropping off the car including the inspection and the shuttle to the airport was very professional and expedient. Thank you.
03/10/2010 ACE 03/03/2010 WESLEY W. SFO Jimmy, the shuttle driver was great! We were running late for our flight so he dropped us at the terminal instead of at the train terminal. That extra service makes me feel better about Ace.
03/16/2010 ACE 02/16/2010 GEERT J. SXM Great service at a great price. Keep up the good work. Thanks!
02/17/2010 ACE 02/13/2010 AARON S. MSP new company--absolutely great experience. I look forward to renting from them again ASAP
02/17/2010 ACE 01/23/2010 DANIEL A. SAN Loved thr quickness in returning the car back. It took less than 2 minutes!
02/10/2010 ACE 01/19/2010 MARTIN M. AUS
02/11/2010 ACE 01/09/2010 CONSTANCE C. IND I will definitely rent from CarRentals and Ace again. Everything was well done.
02/15/2010 ACE 01/14/2010 ANTHONY B. SXM Mohammad was a real gentleman
02/05/2010 ACE 02/02/2010 RAMESH T. ORD Had great experience with ACE... The car was awesome....
02/04/2010 ACE 01/27/2010 DAVID O. ORD awesome service
02/08/2010 ACE 01/25/2010 BARBARA S. MCO Thanks - a seamlessly positive experience.
02/03/2010 ACE 01/28/2010 DANIELLE N. FLL I was concerned about using a rental car agency that was not a big brand (e.g. Hertz, Enterprise, etc.), but the staff was friendly and my car was perfect!
02/01/2010 ACE 01/28/2010 MARY W. AUS I was rushed and made the reservation at 4am when I was leaving for the airport in my home State. It was ready and it was great when I arrived in another State! Thanks.
01/25/2010 ACE 01/21/2010 WILLIAM A. ONT I received excellent value with my rental car. It was such a great deal, I almost felt guilty! Thanks again for the wonderful experience. Bill in Kent, Washington
01/22/2010 ACE 01/16/2010 EILEEN S. AUS this was one of the best experiences I've had with a car rental company. would definitely use them again.
01/10/2010 ACE 12/05/2009 DANIEL K. ORD GOLD STAR FOR YOUR HELP.
01/09/2010 ACE 12/01/2009 THOMAS F. AUS Great car, clean, great price. Definitely our car rental selection for the future. Thank you
12/25/2009 ACE 12/16/2009 DANIEL M. LAS everything was better than expected. I will definitely use this service again
12/22/2009 ACE 12/15/2009 AUGUSTO L. SAN Always use carentals.com and always use Ace.
12/22/2009 ACE 12/12/2009 MICHELLE W. MSP I left my sunglasses in the car when dropping it off. Today I called and the staff was friendly and helpful.
12/17/2009 ACE 11/29/2009 E H. IND Thanks so much!!!! ACE is the best!!!! GOOOOOOOOO ACE!! Happy Holidays, E
12/11/2009 ACE 12/07/2009 KARL R. SAN Best price ever!
12/14/2009 ACE 11/27/2009 ALLEN L. SXM Service was great. We could not believe how fast they checked us in and dropped us off at the airport
12/08/2009 ACE 12/03/2009 EDMUN L. SFO Thank you ACE. I have not heard of this company before and was impressed - you provide the best value in the business. Thank you...
12/08/2009 ACE 11/30/2009 IRMA L. LAS MY SISTER IN LAW WHO TRAVELS FREQUENTLY, JUST EMAILED ME FOR THE NAME OF YOUR COMPANY, AS SHE TRAVELED WITH ME AND WAS IMPRESSED WITH THE VALUE. THE SERVICE WAS GOOD AND SHE WOULD NOT HAVE ASKED ABOUT VALUE HAD IT NOT HAD BEEN GOOD. THANKS.
12/04/2009 ACE 12/01/2009 CONOR C. ONT The customer service was incredible. Went above and beyond to provide the best service possible. Will recommend to everyone and use again.
12/08/2009 ACE 12/02/2009 EDMUN L. SFO ACE provides better value than most car rental companies. Thank you!
12/06/2009 ACE 11/30/2009 ALLEN A. ONT Great experience. WIll recommend you to my associates. Thanks!
11/28/2009 ACE 11/13/2009 JOHN F. IND This is my second rental with ACE--the previous was at ORD in Chicago. I will definitely be renting again from ACE the next time that I come to Indianapolis.
11/13/2009 ACE 11/06/2009 KELLY T. ORD Ace car rental was an outstanding value. I got the same service from them I would have expected from a larger chain.
11/07/2009 ACE 11/05/2009 HAROLD L. SFO Vehicle was clean and drove well. Certainly a bargin at SFO prices!
11/04/2009 ACE 10/30/2009 MICHELLE M. SFO Everything was great!!! Thanks!!!
11/06/2009 ACE 10/12/2009 RALPH G. AUS good job..and I appreciate your concern...makes all the difference..
10/26/2009 ACE 10/20/2009 ROLAND G. SFO Very satisfied with ACE and with CarRentals that is why I am a repeat customer and will continue to do so as long as the outstanding service continues. Thank you for everything.
10/18/2009 ACE 10/05/2009 SUSIE C. LAS Great and wonderfully friendly staff, both pick up and drop off. we were extremely impressed, keep up the good work.
09/23/2009 ACE 09/14/2009 MARILYN Y. LAS excellent experience. Half the cost of other rentals and twice as fast check-in and out.
09/22/2009 ACE 09/08/2009 SHUNNAE M. SFO I loved this place, I wasn't sitting there all day waiting for a car, this is the place where I will rent from forever.
09/21/2009 ACE 08/22/2009 ELIZABETH C. SAN I was very impressed with the quality of service I received, and would gladly recommend ACE to friends and family.
09/17/2009 ACE 07/02/2009 LILY S. ORD Ace car rental was fast and efficient and I got the vehicle I wanted at a good price. Very happy with the service overall. No problems at all.
09/21/2009 ACE 08/19/2009 KEVIN G. SXM I checked with several rental companies and the rate that I received through your website was by far the lowest that I found. I was nervous because I knew nothing of the company and I know cheaper is not always better. Everything with the rental went like clockwork and the rate was what was quoted. My only feedback was the staff at the rental company could have been much friendlier. They hardly said a word to us. However, they did their job as expected so I would still rent from them in the future.
09/11/2009 ACE 09/05/2009 DAVID C. AUS Great value for the price. Wasn't aware of ACE rental car until logged on CarRentals.com.
09/03/2009 ACE 08/26/2009 JASON C. AUS ACE had far lower price than every other outfit I checked.
09/08/2009 ACE 01/30/2009 JOHN B. SXM Check-in/out was the best I've experienced in the past 5 years of renting cars. Thank you!
08/30/2009 ACE 08/22/2009 PEGGY P. IND ACE provided excellent service. I hope to see them expand to other areas so that I can use them more frequently and will also tell others to use this company. I was hesitant about renting off-airport as I have had problems in the past with shuttle service, but they were very prompt and courteous.
08/20/2009 ACE 08/11/2009 SHERRY F. LAS In fact the final price for the rental was less than what we were quoted. The staff was great when we rented and when we returned the car. Thank you
08/19/2009 ACE 08/04/2009 MICHELLE E. ORD thank you! we had a great weekend!
08/19/2009 ACE 06/08/2009 NANCY S. AUS ACE was wonderful! I would rent from them anytime. The price savings and the comfort of the car was an incredible package! Thank you ACE and Carrentals.com!
08/05/2009 ACE 07/01/2009 JOHN O. MKE these guys were great!
08/05/2009 ACE 06/08/2009 EVA T. AUS The best I've ever recieved, and will rent from company on my next vacation and make many referrals...Thank you!!!
08/02/2009 ACE 07/18/2009 CATHERINE S. AUS They honored the online rate even though a higher rate was ringing up on their computer. ACE at the Austin Airport was really a good experience. I'd definitely rent from them again.
07/24/2009 ACE 06/17/2009 WENDY W. LGB Best service, nicest people and way nicer car than I ever expected. All the guys at Ace in Long Beach ROCK!