Customer Testimonials

18,064 items found, displaying 401 to 500.[First/Prev] 1, 2, 3, 4, 5, 6, 7, 8 [Next/Last]
Survey Date Vendor Reservation Date Customer Location Comments
04/02/2011 ACE 03/28/2011 NICK G. FLL Excellent experience at ACE
04/01/2011 ACE 03/15/2011 MERRI-DAWN B. LAS Perfect on everything.
03/27/2011 ACE 02/17/2011 BRADLEY B. MSP One of our group members dropped his wallet in the rental van and didn't notice until we were dropped off at airport. When I called the ACE desk, they went out of their way to locate the missing wallet and bring it back to the terminal immediately. Thanks so much!!!
03/28/2011 ACE 03/22/2011 REBECCA T. DAL I was very impressed with this non-national car rental company. They were very personable and helpful, and the car was great. I will definitely use Ace at Love Field again.
03/25/2011 ACE 03/17/2011 ERVIN W. LAX Awesome service, great car
03/24/2011 ACE 03/16/2011 EDDIE P. LAS I have been a Hertz Gold Card member for 20 years- because of the ridiculously high rate in Las Vegas, I looked up Car Rentals.com, found the car & a great rate and hit a homerun. Easy pick-up,easy & efficient return and best value for my money. A great experience for a first timer.
03/29/2011 ACE 03/09/2011 ROBERT N. MCO Customer Service was excellent, Highly Professional Service Personnel.
03/22/2011 ACE 03/08/2011 JULIE V. FLL I have always rented from a big brand name Company. The quoted rates were more than I ever paid in the past, so I was glad to find the website and rent with Ace. I was very pleased with them from start to finish. Thank you
03/23/2011 ACE 03/10/2011 DIANE W. AGS It couldn't have gone any better! Everything was great. Thank you for letting me know about ACE. I had never heard of them before.
03/23/2011 ACE 02/24/2011 EIRIK H. ORD We had a brillant experience in the States, and your rental company has played a part in that. Very satisfied :-)
03/13/2011 ACE 03/07/2011 GEORGE L. LAS Friendly SAVMOR staff and very helpful with rate adjustments on the phone. Martin identified himself personally with the booking....a nice touch. Good rate, the car worked well and we will see you again.
03/11/2011 ACE 02/11/2011 ARLINE M. LAX The least stressful car rental ever. Pickup and dropoff speedy, efficient. Shuttle a breeze, price reasoable. As a travel agent, I would definitely recommend and as a frequent tyraveler to LAX, i will be back
03/13/2011 ACE 03/01/2011 CAROL P. FLL It was my first time renting from you. It was a wonderful experience! Great directions and a worry free experience. Thank you too the ACE Ft. Lauderdale STAFF!
02/25/2011 ACE 02/12/2011 PAUL A. AUS I rent 52 weeks a year and the two times I have used ACE are by far the best overall experience. Thank you ACE
02/24/2011 ACE 02/19/2011 CYNTHIA W. SFO There are two precious gems at ACE!!! I want to thank and commend Ace Representative Cleve - His service is a model to us all. He went way beyond the call of duty - the car was almost empty and he went out and filled the car. He didn't want me to be stranded on the freeway simply because I didn't know where the nearest gas station was. Jimmy did a walk around inspection of the car - something I have often forgotten to do. Jimmy drove me to the airport and reminded me just how precious our gift of life is! WOW - THANK YOU AND BRAVO FOR GOING OUT OF YOUR WAY TO MAKE MY VISIT PERFECT (you set the tone for my entire visit to the Bay area!)
02/19/2011 ACE 02/05/2011 HECTOR H. IND Good Service, great vehicles, can't complain for the price.
02/11/2011 ACE 02/05/2011 KEITH H. ORD Love this site....
03/12/2011 ACE 01/06/2011 PAUL M. SXM I have rented from Ace on SXM for the past 5 years and always received excellent service from them.
02/16/2011 ACE 02/04/2011 AKRAM S. FLL The female at the counter was great!! Her customer service still were great. She greeted me as soon as I walked in and was eager to assist me. The overall experience was delightful!
02/09/2011 ACE 02/02/2011 DYLANE L. SFO My personal experience was great & ACE is close to my work, so yes I would use this service again. The staff was very friendly & I would recommend ACE to my friends!!
02/03/2011 ACE 01/19/2011 BRIANNE M. MSP All of the staff members were courteous and helpful. I would definitely rent from ACE again! Thanks!
02/03/2011 ACE 01/25/2011 MARY M. LAX wonderful service staff, great car, and a deal that really no other company could beat. i looked for over a week at the other companies....they were basically asking for double the rate. i'm looking to ACE first from now on.
01/31/2011 ACE 01/23/2011 JAMES B. ORD I have never rented from Ace before, but I sure will whenever possible in the future. This company could give lessons in customer service to the "Big Guys".
01/30/2011 ACE 01/05/2011 DAVID P. LAX Rosa was particularly helpful at my check-in, which was a little earlier than planned and required some additional assistance from her. Great work!
01/30/2011 ACE 01/12/2011 EDMUND S. MSP Although they were off site (just a minute away) the shuttle was prompt and the driver attentive. My car was warmed up, it is cold in Minneapolis, and ready to go. I will rent from them again.
01/27/2011 ACE 01/18/2011 MALCOLM T. LAX I've rented a lot of cars & this was the best value by far!
01/27/2011 ACE 01/10/2011 GEORGE D. FLL Tell Ace thank you and job well done!!!!!!!!
01/23/2011 ACE 01/08/2011 VICKY C. LAS Excellent experience! It was convenient, easy and hassle free. The car I rented was in great shape. No smell of smoke and very clean. Just the way I like it! Thank you!
01/19/2011 ACE 01/06/2011 YVONNE C. ORD I've rented cars frequently in many states and this rental from ACE was by far the best experience. I got a car much better than anticipated and the shuttle service to and from the airport was wait free at both ends. I will definitely rent from ACE again and use use CarRentals.com.
01/18/2011 ACE 01/03/2011 GERALD C. FLL The car was selected for me, and I was very pleased. The staff was courtious and thorough in explaining everything. I will definitely rent from ACE again! I was picked up at the airport, and returned to the airport in a prompt manner. I was very pleased over all and would give ACE a very high rating.
01/13/2011 ACE 01/07/2011 JOHN G. LAX Thank you ACE & Carrentals.com for providing me a great vehicle value!
01/11/2011 ACE 12/30/2010 FRITZ T. MCO This is my second time renting from ACE and the experience were the same across the board, the people was friendly and the renting of the vehicle was simple and pleasant.
01/18/2011 ACE 01/05/2011 JOHN B. SJD I want to especially compliment the professional service we were given at the front counter by "Roberto." The experience we had with the above listed services were excellent. We will recommend to our family and friends "ACE Car Rentals". Thank you again, Adios
01/13/2011 ACE 01/04/2011 JOLIE J. LAX Overall a really great experience. Awesome service and well worth the price. Thanks!
01/13/2011 ACE 01/04/2011 EDGAR U. ORD Great overall experience. Thanks!
01/07/2011 ACE 01/02/2011 NICOLE K. TPA I WAS VERY IMPRESSED WITH ACE CAR RENTAL. I HAD AN 8:00 FLIGHT OUT OF TAMPA. ACE DID NOT OPEN UNTIL 7:00. I PLANNED TO BE THERE PROMPTLY WITH HOPES THAT THEY COULD SHUTTLE ME TO THE AIRPORT ON TIME FOR MY FLIGHT. I ARRIVED AT ACE AT 6:20. A SHUTTLE DRIVER WAS THERE, WAITING FOR ME. THE OFFICE WAS CLOSED. HE WAS ABLE TO CLOSE MY TRANSACTION AND SHUTTLE ME TO THE AIRPORT IN PLENTY OF TIME. IF NOT FOR EXCELLENT COMMUNICATION OF STAFF, I VERY WELL MAY HAVE MISSED MY FLIGHT. A++++++++++.
01/08/2011 ACE 01/01/2011 SEAN K. LAX ACE was awesome! I will never rent from anyone else after my experience with ACE. Good job, guys!
01/08/2011 ACE 12/20/2010 MELISSA C. ORD Amazing service, loved the car, great price.
01/06/2011 ACE 12/07/2010 THIEN P. INDN01 It was really a pleasure dealing with our guys!! They were GREAT!!
01/05/2011 ACE 12/29/2010 ASHLEY M. AUS Thank you. You guys were great and so was ACE
12/28/2010 ACE 12/24/2010 JEANETTE S. ATL This vendor does thing very differently, and I like it. They are personal and they helped me with my bag. I will rent from this location again. this has been my second visit with ACE and they're consistently outstanding. Jeanette They even called me to tell me they found my bluetooth, which would not normally happen with the big name chains. Super friendly staff.
01/02/2011 ACE 12/21/2010 RICHARD N. MCO You guys where really great to deal with, everything went off with out a hitch, I will use ace again, thanks for everything.
12/14/2010 ACE 12/10/2010 ANN S. ORD This was the most pleasurable car rental I have EVER had....and I have rented A LOT of cars over the years! The Ace personnel make you feel like you are the only person there. I will definitely be back!!
12/20/2010 ACE 12/03/2010 DAVID W. SJD I was a little concerned because I had not rented at Ace before and had some car issues in the past in Mexico. I found this experience more than satisfacory. They were great to deal with and honored the rate(which was several hundred dollars less tha similar places.
12/06/2010 ACE 11/29/2010 MARY N. AUS Fabulous.
12/08/2010 ACE 11/30/2010 AHMED U. LAX what a great website , i recommended to everybody that i know :)
12/04/2010 ACE 11/13/2010 SUNIL G. ORD This was my first carrentals.com and ACE experience, very satisfied overall, will keep both entities in mind for the future!
12/07/2010 ACE 11/28/2010 PAM L. LAX the shuttle drivers both to and from the Sheraton Four Points were absolutely outstanding- I have never been so impressed with shuttle drivers in any situation before- Good Job!!!
12/09/2010 ACE 11/28/2010 HOBERT C. ONT Ace provided the best service I have ever had in all my years of renting cars. keep up the outstanding customer service.
12/09/2010 ACE 11/30/2010 WALTER S. SAN Outstanding value.
12/05/2010 ACE 10/17/2010 BRUCE S. AUS One of the best car rental experiences I have had. The rental counter was in the airport. Immediate and friendly service. The car was upgraded at no extra cost. Pick up was a short walk across the street. The car was clean roomy and reliable. Check in was easy. The staff was helpful in noticing an item left in the car. The cost was low and an excellent value. Thank you. Bruce D S
11/22/2010 ACE 11/17/2010 NELSON R. MCO I have rented through carrentals.com and I have been coming back not only because of great deals and low pricing but also convenience, ease of renting and courteous service.
11/22/2010 ACE 11/13/2010 WILLIAM N. SAN Enjoyed our experience with Ace Car Rental.... Staff was friendly and curteous, and van driver was very helpful with directions needed.
11/23/2010 ACE 10/23/2010 JAMES L. AUS The people at ACE are exceptionally nice! There customer service is exceptional: they are gracious and have a sense of humor too! What more can you ask?
11/18/2010 ACE 11/09/2010 RICK D. LAS Great value for the cost. Experience went smooth.
11/17/2010 ACE 11/09/2010 STEPHANIE M. MSPC01 After making my reservation, I read many comments from unsatisfied ACE customers and was worried there would be problems with my car rental. I was wrong. ACE car rental was fast, easy to deal with and I'll rent from your company again. Thanks!!
11/17/2010 ACE 11/05/2010 JAANA G. FLL This was an outstanding rental. The staff was knowledgeable fast and courteous. Overall a great experience. I will recommend ACE and hope to rent from you soon again. Best regards Jaana G
11/14/2010 ACE 11/04/2010 MICHAEL S. ORD Found I didn't need the car in Chicago after all. The cancellation went smooth and dealing with you was great. I will definately use you for my next US car rental as well as recommend you to others. Best, Michael
11/12/2010 ACE 11/07/2010 CHARLES W. SFO The Customer Service that I have experienced was top-notch, first class. My first contact was a certain Mr. Jimmy Ortiz who made me comfortable that made my decision final coupled by Mr. Pleve who took my information and Mr. Nicholas __ for explaining the contract in lay men's language (not buzz words), a Mr. Richard __ who also took time explaining the operation of the van with ease. The van I have rented, a KIA, Sedona was very comfortable with nice ride all the way. Whomever trained these gentlemen, I applaud. Keep up the great job in training ACE. A great Customer Service keeps your Guests a repeat and coming back. All CLASS ACT. Thank you. Charles W
11/03/2010 ACE 10/29/2010 VERN V. IND This was an outstanding experience - great service, great vehicle, outstanding value for the money.
11/01/2010 ACE 10/10/2010 ALSELIS C. LGB The service was great, and the people were very friendly. Would go again to them!
10/29/2010 ACE 10/04/2010 TIM A. DAL ACE is the best car rental place I've use to date. And I have used most of them.
10/27/2010 ACE 09/14/2010 DENNIS B. MSP I was expecting less and was very impressed with the staff and service when I returned the car. I will use Ace again in Minneapolis.
10/23/2010 ACE 10/17/2010 MARCELO S. MIA I usually rent from from the big names (Avis, Hertz, etc.). It was the first time I rented with ACE and I was uncertain what to expect. I was positively surprised. The whole experience was outstanding. Friendly staff, new and clean car. I will definitively use their service again.
10/14/2010 ACE 10/03/2010 STEPHEN C. ONT We LOVED our car!!! it was a red smart car and it was GREAT so much fun to drive!!!!......The people at ACE were great too!!!
10/18/2010 ACE 09/07/2010 RONALD M. SXM We were extremely satisfied with the entire experience with Ace staff and CarRentals.com. Ron and Flo
10/23/2010 ACE 09/28/2010 JEAN LUC G. SFO Good value for money when you have time to pick up a car off airport
10/02/2010 ACE 09/28/2010 SUJATA A. SFO Staff was efficient, courteous and extremely helpful!
10/03/2010 ACE 09/27/2010 ELLEN G. MCO I left some items in the trunk and the girl called me and she held the items until I came back.
10/03/2010 ACE 09/13/2010 GUYDEBORAH B. SXM Everything was wonderful. We appreciate the service and care that we get from Ace. Thanks so much. We've told many friends about you. We'll be back next year!
09/29/2010 ACE 09/24/2010 ARON G. DAL I really enjoyed my rental.... I would surely recommend your services to my friends and family...Love your rates.. Thank you so much....
09/28/2010 ACE 09/13/2010 LARRY H. DAL The best car rental experience we've had in a long time! Thanks!
09/26/2010 ACE 09/19/2010 JAMES M. IND Great Car Rental place. Plan to use everytime i go on vacation.
09/23/2010 ACE 09/14/2010 JOHN W. DAL Great job! You have a business that will succeed as you focus on the customer, keep your prices a little better than the competition, and honor your quotes. Thanks again.
09/23/2010 ACE 08/04/2010 MARY O. ORD Everyone at ACE was very nice, professional and adequately staffed so no waiting on line. The car was great, very clean,like new. The staff was very helpful. Not sure why anyone would complain as ACE is just as good if not better than the higher priced rental agencies. Just be sure to call for the shuttle pickup location when arriving as Ace has a special waiting spot. It is easy to find with their instructions. Ace helped to start and end our visit on a positive note, we will rent from Ace again during our next stay.
09/22/2010 ACE 08/10/2010 HILTON C. IND I appreciated the great service and transportation to and from the airport.
09/21/2010 ACE 08/30/2010 BRET N. ORD I am becoming an ACE fan. This is my second ACE rental via carrentals.com and I am very pleased.
09/02/2010 ACE 08/27/2010 JOHN C. IND McCall, Debbie, Will, at the desk and Jared and Tommy, the drivers, were all awesome! I'm definitely renting from ACE again, next stop through Indianapolis.
09/02/2010 ACE 08/19/2010 SHERRY W. MSP What a top-notch company! I was a little leary w/the name "Ace"...but in a deck of cards, the ace is number one and that is truly descriptive of the customer service & rental units that you have to offer. I would definitely seek out "Ace" again in the future!
08/26/2010 ACE 08/13/2010 JOSEPH M. SAN Please keep me informed about your "deals" as this was a great find. I've a corporate accountwhich usually gets me the best deal, but CR trumped that - at least in this case - so I am open to renting from you all again.
08/25/2010 ACE 04/06/2010 GEORGE B. YYG We were served very well by Mike Campbell in Charlottetown. He went far beyond the call of duty. I will certainly use ACE again.We made a friend with Mr. Campbell, Thanks George B
08/25/2010 ACE 06/24/2010 ROY O. MSP It was refreshing to deal with such a great company. Everyone we encountered were professional and " Minnesota Nice". We will use ACE again in Sept. when we return to Minnesota for our son's wedding. Thank you for such an enjoyable experience. Sincerely; Roy F. O
08/19/2010 ACE 08/12/2010 KEITH K. MSP I would rate ACE superior to other rental agencies I've used.
08/14/2010 ACE 07/30/2010 SCOTT S. ATL I will definitely be renting from ACE again!! Mr. Shaw at the pickup counter was just great and his professionalism shines!! I have used multiple car rental agencies in Atlanta as travel there 2-3 times per month for business. Now I plan on only using ACE.
08/09/2010 ACE 07/19/2010 CHRISTINE B. ORD We were so impressed that the van shuttle was fast and that there was no line to wait at the office when filling out paperwork. I had never heard of ACE before and was feeling somewhat skeptical as to what I had gotten involved in but the whole experience couldn't have been better. I'd rent from ACE anytime.
08/09/2010 ACE 08/02/2010 JENNIFER B. MSP We had to cancel at the last minute & were unable let them know prior to our pickup time. When we did inform the rental service of our cancel, we were given great customer service.
08/10/2010 ACE 08/05/2010 ED G. LGB Well done ACE! Ed from Salmon Arm, BC Canada
08/12/2010 ACE 08/01/2010 JOSEPH P. ORD ACE is the best car rental company I have ever worked with. Their staff is the kindest, most considerate people in a business where these types are often in short supply. From now on I am only choosing ACE for all my car rentals!
08/05/2010 ACE 08/01/2010 VAN W. ORD This is the first time I have rented a car off the terminal base. I not only saved $40 but I ended up with a group which was as good as any terminal group. Thanks much.
07/29/2010 ACE 06/07/2010 KAREN B. DAL I love Ace Rental Car!! The staff there is very friendly and helpful. I really appreciate all they do. Customer satisfaction is top on their list.
08/21/2010 ACE 07/17/2010 XIOMARA Q. PTY El recibimiento de la joven Meritza en el Aeropuerto de Tocumen fue exelente es una perosona muy eficiente con su trabajo le agradesco mucho a ella por su ayuda y amabilida espero que en mi prosimo viaje ella sea la persona que este hay muy buena persona sabe tratar muy bien a las persona tiene un carima muy amigable gracias pero muchas gracias por su servicio y a meritza por su amambilidad
07/27/2010 ACE 07/15/2010 JUAN G. SAN Gracias!
07/26/2010 ACE 07/18/2010 LISA C. AUS Really unhappy with how I have been treated
07/28/2010 ACE 06/20/2010 JEFFREY S. SFO My first thoughts regarding the off site location of Ace, was that this would be an inconvienience worth putting up with because I was saving so much money. After Ace's excellent shuttle service and seeing the very long lines at San Francisco's car rental center, my concerns were diminished. Your service and great pricing are well worth the extra few minutes one must allow for the short travel to and from the airport. I will definitely consider Ace in the future and would recommend your company to my friends. Thanks.
07/18/2010 ACE 07/01/2010 ROBERT L. YYZ The people at the Discount Rental counter were very helpful and extemely courteous. They processed the paperwork very quickly, so that I was able to pick up the car in a timely manner, since I was in a bit of a hurry. I appreciated their help very much.
07/19/2010 ACE 07/09/2010 RICHARD R. AUS Ace did an outstanding job -- the desk clerk was awesome! Then, the process for checking the car back in was easy and quick. Definitely, I would use Ace again!
07/19/2010 ACE 07/10/2010 JAMES E. ATL best value in ATL.
07/18/2010 ACE 07/07/2010 DAWN D. MSP The best car rental experiences ever.
07/14/2010 ACE 06/02/2010 CHARLES V. ORD Outstand professional service by all the staff and a clean car
07/11/2010 ACE 06/22/2010 RICHARD G. LAS MORE THAN EXPECTED QUALITY AND SERVICE RENDERED ....ILL BE BACK!!!