Customer Testimonials

17,816 items found, displaying 1 to 100.[First/Prev] 1, 2, 3, 4, 5, 6, 7, 8 [Next/Last]
Survey Date Vendor Reservation Date Customer Location Comments
02/25/2012 247miamicars 01/05/2012 AERIN H. MIA Excellent and prompt, very honest customer service, reasonable rates, would use this company again. Thanks!
02/22/2012 247miamicars 01/22/2012 THOMAS N. MIA Outstanding service. Would strongly recommend.
03/14/2011 247miamicars 03/11/2011 DIANE K. MIA Not only would I rent from 247 Miamicars again...but I would recommend them to a friend!
07/27/2014 ACE 05/04/2014 DANNY D. FLL the best car rental service in greater ft Lauderdale when it comes to off terminal locations.
07/26/2014 ACE 05/10/2014 BEVERLY P. YWG The staff person was very knowledgeable in all he did. I would certainly rent from ACE again. Thank you for the Nissan Altima.
07/16/2014 ACE 06/09/2014 MONIQUE R. JAX This was the best experience I have had renting a car to date. When I first saw the deal and the price I honestly thought it was TOO good to be true. Either I'd get to the counter and they add extra fees, or I'd be driving a car kept together with duct tape, but neither happened. The staff was awesome, my car was great and the price was unbeatable. I will be sure to always check CarRentals.com first for all of my trips. Thanks for your great service!
07/17/2014 ACE 06/24/2014 JOHN L. PBI Everyone at Ace Rentals was very helpful and friendly, and I would definitely rent from them again. We were even given a free upgrade.
07/09/2014 ACE 06/09/2014 JAMES G. JAX My experience was flawless. I will definitely rent from Ace again and tell my friends and family about it.
07/15/2014 ACE 06/27/2014 PAMELA T. PHFC01 Excellent customer service.
07/05/2014 ACE 06/14/2014 NATASHA S. ATL thank you for a great car rental experience
07/09/2014 ACE 06/15/2014 SAMMIE Y. LAS ACE was a no hassle experience, and I plan on renting from them whenever I have several passengers again.
07/03/2014 ACE 06/08/2014 BARBARA G. IND Everyone I had contact with was very courteous and helpful. When I turned the car back in - the process was extremely simple. My next rental will be from Ace!!
07/02/2014 ACE 06/02/2014 KRISTI M. JAX Loved the whole experience. The vehicle was great! And the staff were courteous, helpful, and personable. Thanks, Kristi
06/23/2014 ACE 06/20/2014 JIMO K. CHIC02 I really had a wonderful experience with ACE. I will definitely rent from them again and recommend it to my friends.
06/20/2014 ACE 06/05/2014 DENISE H. ORD Awesome! The folks at ACE are ACE!
06/20/2014 ACE 06/03/2014 JENNY C. FLL Very satisfied customer!! Will come back again!!!
06/16/2014 ACE 05/22/2014 WILLIAM T. JAX A most pleasurable experience
06/11/2014 ACE 03/10/2014 JEFF S. ORD Ace is the place for me... great job!! Jeff
06/05/2014 ACE 04/30/2014 ROBERT G. IND All aspects outstanding. Thanks
06/12/2014 ACE 01/22/2014 SANTIAGO O. SJU Great Customer service
05/26/2014 ACE 11/02/2013 RICHARD K. MSP Everything as good as I expected or better. THanks.
05/18/2014 ACE 03/18/2014 ROLANDO R. AUS My family and I were very impressed with the professional staff and with the vehicle. The vehicle exceeded our expectations for comfort, quality and the overall experience was fantastic. I will certainly be open to renting another vehicle with ACE car rentals in the future.
05/21/2014 ACE 05/09/2014 NICK K. LAS Very satisfied with your whole process. I will be a future customer and will tell my friends.
05/19/2014 ACE 05/11/2014 CHERYL W. TPA Very easy transaction. Minimal wait for shuttle to and from the hotel.
05/13/2014 ACE 03/13/2014 MARY A. DAL I rent cars often for work and pleasure and must say that I had the best experience EVER at ACE. The service was excellent, and the car was spectacular,in tip top shape. Paul Moore, the representative who helped me, has exceptional customer service skills. I will use this company as much as I can in the future, and have already told many friends about my excellent experience with ACE.
05/21/2014 ACE 02/05/2014 JEFF C. IND Excellent on everything.
05/11/2014 ACE 01/13/2014 DAVID P. JAX We were very impressed with the speed and friendly service of the personnel when we picked up our car. Appreciated the low key approach, not pressuring us to upgrade, buy more, etc. We will definitely be looking at ACE for our next rental.
05/03/2014 ACE 04/21/2014 MARY CATHERINE C. TPA I found the Ace staff at pick up and return far superior to others I have dealt with.
05/04/2014 ACE 04/02/2014 SHARON R. IND Great experience! Both of our shuttle drivers were exceptionally wonderful! I hope you can look up their names from our records and give them the recognition they deserve! Thank you, see you next time!
05/30/2014 ACE 04/18/2014 MARITZA R. SJU You guys at CarRentals provided me a GREAT deal!! Thank you soooo much!! I will definitely refer you to all my friends n family!! Again thank you!!!
04/26/2014 ACE 03/19/2014 LAURIE B. FLL Great experience- would use this again! Thank you!
04/24/2014 ACE 04/16/2014 VALENYA C. MSP The staff was excellent. Everyone was very friendly and took really good care of my family and me. Excellent Customer Service.
04/27/2014 ACE 03/30/2014 GEORGE D. ORD The ACE rental car staff at O'Hare are outstanding and more than that, the reasonable quote was honored. Something that never seems to happen at other rental car companies. All staff were friendly, helpful, quick and efficient. All the shuttle bus drivers rushed to grab the bags and load/unload the shuttle bus. (I had 6 bags with most weighing between 50 and 65 lbs, and they did this with a smile!) This is the second time I rented from ACE O"Hare, and both times no other car rental company can compare to their service and prices!
04/22/2014 ACE 04/15/2014 BETTINA W. ORD It was a great experience. Shuttle was right there, staff was friendly and not trying to sell me anything. Good value for money - would definitely recommend it!
04/22/2014 ACE 04/04/2014 STACIA S. MKEN05 Thank CarRentals.com! You have great rates and I love renting from ACE - The manager over there, named Ron, is great always, good service and attitude. I will definitely rent again!
04/13/2014 ACE 04/08/2014 MARIO R. MSP Best car rental experience EVER. Super friendly people, fast, efficient and all around good! Please let the entire staff know what a great job they all did. Super happy customers here! Thanks
04/13/2014 ACE 12/20/2013 ABDUL MUQUEET A. SAN My experience was excellent with Ace rentals.
04/11/2014 ACE 04/01/2014 ERIK S. MSP The people at ace rentals were extrordinarily friendly. Very pleasant to work with.
04/11/2014 ACE 04/07/2014 TERRY M. ORD Of any rental company have used, this was the absolute best, pleasant, stress-free experience. Wonderful people.
04/01/2014 ACE 12/02/2013 GIGI D. PBI My rental of an "economy" car turned out to be a cute Fiat 500 with a sunroof - way fun!! It drove nicely. When I saw it, and after the very friendly treatment I received from the shuttle driver and Charles Doctor (who took my reservation for me), the car rental experienced turned out to be the "cherry on top" of my vacation. Charles Doctor and the friendly staff at Ace/Datsura made my day.
04/04/2014 ACE 02/05/2014 MARY T. MSP This is the third time I've used ACE and I've been impressed all three times. Since I travel to MN frequently, I will use ACE again.
04/01/2014 ACE 03/20/2014 JAMES B. AUS What a pleasant surprise! Our 2014 Kia only had 4000 miles on it! We wanted a low price rental, and ACE was waaaaay below any other company quote. We were almost afraid to book it, seemingly too good to be true. So glad we took a chance. All went well. THANK YOU, CarRentals.com and THANK YOU, ACE, for helping to make our Austin, TX vacation great.
03/21/2014 ACE 03/12/2014 LEE M. RDU My experience with the ACE provider in the Raleigh/Durham area was great. I would definitely rent from then again. Good rate and the vehicle was fine.
03/30/2014 ACE 01/22/2014 WILLIAM L. JAX Ace was exceptional and the staff was great.
03/16/2014 ACE 01/09/2014 CARL E N. PBI Very comfortable with friendly staffs, so I will do again when I will have other trip in future :)
03/12/2014 ACE 01/20/2014 WARREN F. JAX I enjoyed the XM radio. Thanks!
03/10/2014 ACE 01/05/2014 TYLER P. JAX EXCELLENT EXPERIENCE IN NEARLY EVERY RESPECT. WISH THERE WERE MORE ACE LOCATIONS.
03/09/2014 ACE 02/01/2014 RONALD A. ORD great value..great convenience..no large crowds to deal with..
03/08/2014 ACE 02/18/2014 ANTHONY F. MCO Was awesome treatment the staff was friendly, helpful very courteous, the shuttle drivers Miguel and Craig were awesome. Leo at the counter was terrific. Keep up the fantastic work from the friendly staff at CarRentals.com the whole experience couldn't have been better and I would recommend your service to anyone I come in contact with. God Bless to all have a great day.
03/09/2014 ACE 02/05/2014 CHARLES L. FLL We received an unexpected upgrade to a Ford Mustang Convertible - it was a fabulous surprise at no extra charge!!!!
02/28/2014 ACE 02/19/2014 DAVID S. MCO Everything worked out well. Car was ready when we arrived and as promised. Great experience and will use CarRentals & ACE again.
02/21/2014 ACE 02/17/2014 MICHAEL S. INDN01 The Ace Rep (Pete)was great!He was very friendly and made sure I was well satisfied with my accommodations.
02/24/2014 ACE 12/02/2013 DONIA M. JAX Had a great rental experience with ACE, and our car (Hyundai Elantra) was probably one of the nicest car rentals we've had in a long time!! So smooth and easy dealing with the ACE folks. I will definitely use them again!
02/20/2014 ACE 01/31/2014 MICHAEL S. JAX Staff was outstanding and very helpfull - Thank you!
02/14/2014 ACE 02/10/2014 LETICIA G. AUS William was great, kind, and on point with the company's info/policies. I will definitely like to rent from ACE again.
02/22/2014 ACE 12/02/2013 MARVIN S. FLL very pleased with Ace. Would definitely rent again from them
02/15/2014 ACE 01/19/2014 RICHARD C. JAX Alicia was exceptional, and the rest of the staff we're great. I will reccomend their company
03/10/2014 ACE 01/23/2014 ROBERT G. JAX I was very pleased with the treatment from your staff and would definitely use Ace again. The car I was given was excellent and very reasonable and great mechanically. Bob & Marylou Plainview, N.Y.
02/13/2014 ACE 01/08/2014 RYAN H. SJU Everyone was very kind at ACE, it was a bit slow on the shuttle to the rental. But check in and check out time made up for it, very fast! I even forgot my luggage there and they held it for me for the entire week! We had a great experience and the best prices I could find was with ACE.
02/11/2014 ACE 01/26/2014 DAN H. ORD I had never heard of Ace before I rented the car. They were efficient and very easy to deal with.
02/06/2014 ACE 01/02/2014 DANIEL S. ORD The service was quick, the people friendly, and the vehicle was immaculate. Plus I got a nicer care than was promised. Keep up the good work!
02/08/2014 ACE 02/02/2014 DAVID L. AUS Great experience! I was hesitant to rent from an "off-brand" agency, but ACE lived up to its name. We received a car with less than 250 miles on it. Great rental and return service. I'd recommend ACE to anyone!
02/12/2014 ACE 12/05/2013 RICHARD R. SJU We were very pleased with renting our car through ACE and CarRentals.com!! Thank You!!
02/08/2014 ACE 01/29/2014 DAWN D. ORD Very satisfied with all aspects of ACE! Had never heard of this company before. Will definitely use this rental company again! Thank you.
02/12/2014 ACE 12/16/2013 ROCCO F. ORD One of the best car rental experiences I have ever had. I will definitely rent from Ace again.
02/01/2014 ACE 01/21/2014 JOSPEH A. ORD This is the first time that I have used either carrentals.com or Ace. I was concerned that since Ace was not one of the big guys that it wouldn't be as good. I was wrong. The only difference was that I had to call a number to get picked up at the airport, but they were there very quickly (apparently they do have vans that periodically go through the airport). When I got to the rental building, they were very nice, appreciative of my business, and helpful - from the van driver to the desk person. I was very impressed. On the return, I was in a very big hurry do to weather issues - the van driver was very helpful and assured me that he'd get me there in time - he loaded my bags and sure enough he did. All in all it was a great experience, and I'll definitely use carrentals.com and Ace Car rentals as well.
01/31/2014 ACE 01/20/2014 GLORIA G. ORD I had never used Ace before. I was handled quickly and the gentleman who rented me the car was delightful.
01/28/2014 ACE 10/01/2013 RALPH H. JAX We had never heard of ACE before and were a little skeptical because it was an excellent price. You know . . . if it's too good to be true . . . Well, our experience turned out to be excellent and we will be sure to check with CarRentals.com and ACE first from now on.
02/02/2014 ACE 01/04/2014 ROBERT T. LAS Great price and value
01/25/2014 ACE 12/14/2013 ILYA P. SAN Yes, everything was great. No complaints whatsoever. Thank you. Very nice staff...
02/01/2014 ACE 01/15/2014 WENDY U. DAL Best car rental experience that I've had - and I've had a lot!
01/23/2014 ACE 01/16/2014 LISA M. IND I was very pleased with my decision to rent from ACE. The staff went over and beyond, and they were able to upgrade my rental, without me asking, for no additional fee. VERY pleased, and will rent with them again.
01/28/2014 ACE 12/15/2013 CYNTHIA R. SAN All perfect. Thank you !
01/19/2014 ACE 01/02/2014 TAMARA O. TPA Best rental experience I've ever had. Thank you, Ace!
01/16/2014 ACE 01/14/2014 CARY S. SFO The team at AVr was exceptional. I was taken by surprise by their courteous, professional and grace they displayed.
01/21/2014 ACE 01/12/2014 GABRIEL R. MSP Attentive, fast, courtesy. Awesome
01/19/2014 ACE 12/27/2013 JOHN K. MSP Very nice locally owned and operated agency. They are my preferred rental agency in Minneapolis
01/16/2014 ACE 01/05/2014 DONALD P. ORD The initial employee, Ivette, was outstanding. I rent lots of cars and deal with many types of associates and Ivette was the most professional, friendly and informative person Ive dealt with at an agency. Please pass along my thanks.
01/18/2014 ACE 01/02/2014 LESLIE C. ORD I Love You Guys ,, you guys will be the only place I rent from
01/10/2014 ACE 12/17/2013 ANDRES Q. FLL Great service, friendly staff, very nice vehicle.
01/13/2014 ACE 12/27/2013 LOWRA C. CHIC01 I had a pretty good deal. Impressed by Ace Rental service. Staff was wonderful. Will definitely think of Ace the next time around.
12/29/2013 ACE 12/26/2013 GARY S. CHIC02 Great experience overall. Best rate, but I had to pay $3.00 for overnight parking on my personal car. On the other hand I was upgraded to a 40 mpg Hybrid for $2.00 so overall it wasa good rental. ACE was professional and courteous and organized.
01/02/2014 ACE 12/13/2013 MICHAEL S. IND ACE staff is always above other major car rental staff at the Indy airport. They are very knowledgeable, professional and friendly. I will continue to rent from them.
01/05/2014 ACE 11/11/2013 JOHN S. TPA Very good experience. Would rent from Ace again!
12/26/2013 ACE 12/15/2013 KATHY G. MSP This was my second rental with ACE. I continue to be a very satisfied customer and will be back again. Thanks!
12/23/2013 ACE 12/18/2013 FRANCOIS B. MSP Excellent value, great service
12/25/2013 ACE 12/12/2013 GREG S. ORD An absolutely outstanding experience with ACE. The O'Hare staff was fantastic. Will use and recommend ACE without hesitation.
12/11/2013 ACE 12/08/2013 GARY J. YWG Best car rental in Winnipeg and by far the best prices!
12/06/2013 ACE 11/26/2013 SUSAN C. SLC Best car rental experience EVER! Will definitely use ACE again. They should all get bonuses or something...
11/30/2013 ACE 11/25/2013 ARACELI G. MSP I was extremely impressed with the staff at Ace. They were very professional and courteous. Since I was from out of town they went out of their way to guide me to the offsite location (from the airport) to return the car. When I arrived they had the shuttle ready and paperwork ready to expedite the rental return. I really appreciated their friendliness and care!
11/22/2013 ACE 11/11/2013 LINDA K. ORD A great company I never used b 4 but will now. I was so happy to have a Prius for only a few dollars more
11/16/2013 ACE 11/12/2013 Babak V. MSP I don't normally leave reviews but the ACE experience was the best I've seen for an airport rental service. I was dissapointed that ACE was off airport but their service and staff were absolutely amazing! Really surprised this time with a discount rental !
11/14/2013 ACE 11/07/2013 PHILIP M. BQN Everything was great. Rental price is very affordable.
11/17/2013 ACE 09/10/2013 JUDY B. FLL My experience with Ace was wonderful. No problems
11/24/2013 ACE 11/04/2013 JANET A. MBJ Staff at Ace/Danjor in Mobay such a delight to work with. I am in Jamaica on business/personal every 6-8 weeks and I have rented from many different companies. Since I found Ace, I would never go anywhere else!! Quick, simple and very professional!
11/14/2013 ACE 10/16/2013 JOHN G. MSP Good value for money.
11/14/2013 ACE 09/23/2013 MICHAEL S. SAN This may have been our best car rental experience ever. No hassle check in and before I could hand the check out guy my paperwork, the shuttle driver had walked over to the car and unloaded my bags and took them to the shuttle. Nice.
11/08/2013 ACE 11/04/2013 ELIZABETH C. ORD The shuttle driver from O'hare was great and the staff at the pickup and dropoff counters were outstanding!
11/11/2013 ACE 11/03/2013 DAVID B. ORD Your website is quick and easy. You keep getting me good rates, I will keep using CarRentals.com !
11/09/2013 ACE 10/28/2013 GUYLAINE C. ORD I rent cars regularly and usually with major car rental companies. This experience has been by far the best. All the staff was extremely pleasant and eager to help everybody. From my arrival to the return of my car, as well as my driver on the shuttle back to the airport who took the time to ask me questions in order to better identify where to drop me off, everyone was helpful . I only had 45 minutes to make my flight and he made sure he sped things up. I will definitely rent with Ace next time I come back to Chicago.!i go 4-6 times a year. I will also look at other locations you operate for my other travels. Thank you'