Customer Testimonials

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Survey Date Vendor Reservation Date Customer Location Comments
01/06/2014 Enterprise 12/18/2013 KRISTI G. EWR thanks, your site was easy to use & pleasing to the pocketbook.
01/05/2014 Enterprise 12/27/2013 SHANNON W. OKC Love renting through CarRentals.com and always recommend you to everyone I know.
01/05/2014 Enterprise 12/11/2013 ANN C. DEN Saved over $300. Definitely use car CarRentals.com again.
01/05/2014 Enterprise 01/01/2014 IRA S. PHX I'm so done with Priceline!! Staff at Phoenix Sky Harbor International Airport as well as Staff at the North 7st Non Airport location in Phoenix Arizona was by far my best experience ever with any car rental Agency!! Thank You CarRentals.Com And Enterprise in Phoenix, Arizona, for a Outstanding Job and Great Service! Ira Vallejo, California
01/05/2014 America Car Rental 12/17/2013 DEBORAH H. SNA Agent at America Car was pleasant and helpful. We didn't make it easy for her on the early return but she was smiling and thoroughly helpful throughout.
01/05/2014 ACE 11/11/2013 JOHN S. TPA Very good experience. Would rent from Ace again!
01/05/2014 Dollar 12/31/2013 JIMMY R. OAK The rates were great compare to the other car rentals. I would recommend it to anyone attempting get a good rate on car rentals. Thanks
01/04/2014 Thrifty 12/30/2013 ANNMARIE P. PHX Seemless, easy and exactly what was promised. Can't ask for anything more then that :))))
01/04/2014 Enterprise 12/30/2013 DAVID T. PWM CAR RENTALS.COM IS GREAT! $12.00 A DAY FOR A RENTAL CAR HOW DO YOU BEAT THIS GREAT DEAL, I WILL RENT THROUGH YOU AGAIN......ALSO WHEN IN CANADA I WILL RENT FROM YOU AGAIN ALSO..........D.
01/03/2014 Firefly 12/02/2013 RONALD A. LAS Firefly was a great experience. They did everything as promised and I was worried as they're new, but they exceeded my expectations. I highly recommend them.
01/03/2014 Enterprise 12/22/2013 SENOVIA R. 2446 Love car rentals.com would definitely use again. The price was great comparied to actual enterprise price. .
01/03/2014 Enterprise 12/29/2013 SARAH S. 4340 Overall very positive experience. Smooth process no surprises.
01/03/2014 Advantage 12/24/2013 MOHAMMAD A. LAS Every thing was going smooth and easy and the stuff were so friendly,there wasn't any hidden fees and the price was affordable. I will rent from Advantage again.
01/03/2014 Enterprise 11/25/2013 YUQING W. 4702 Got a great deal! Satisfied with both CarRentals and Enterprise.
01/03/2014 Alamo 12/14/2013 AMAYA V. ABQ I really liked that Alamo does not hold a deposit on your card for the car. Only the amount I was quoted for the payment was taken, nothing else. I hope other car rental follow that lead.
01/03/2014 Enterprise 12/31/2013 SHAUNTEL L. 4155 This is my first time using your services. I will definitely rent using this website again
01/03/2014 Alamo 01/01/2014 JAMES T. LAX I LOVED the Alamo automated check-in kiosk -- no waiting in line for an agent to rent me my car. I was out the door in 3 minutes.
01/03/2014 Midway Car Rental 12/28/2013 DENNIS Z. LAX Great staff, great value, great car.
01/03/2014 Advantage 11/15/2013 JANE G. SAN Really great experience! I appreciate that I was able to pay in advance - one thing taken care of/paid a month before my trip!
01/02/2014 ACE 12/13/2013 MICHAEL S. IND ACE staff is always above other major car rental staff at the Indy airport. They are very knowledgeable, professional and friendly. I will continue to rent from them.
01/02/2014 Hertz 12/03/2013 Randy W. YYJC44 I've been recommending CarRentals.com iPhone App to friends and family!!
01/02/2014 Hertz 12/26/2013 VERONICA H. PSPS18 The staff was excellent, one of the best rental experiences I've had in a while. .Thank you
01/02/2014 Enterprise 12/23/2013 STEVE N. PDX Superb service! Everything went smoothly. Great location, easy access.
01/02/2014 Firefly 11/28/2013 JAMES M. LAS I was a little skeptical since I had never heard of Firefly. The whole experience was absolutely perfect & I will use your business in the future. Everyone was very friendly & competent...which has become rare in this day & age. "Outstanding" all the way around. Jim Merenda
01/02/2014 Sixt Rent A Car 12/29/2013 AVI D. FLL Off site but very fast and effective
01/02/2014 Enterprise 12/28/2013 ROBERT R. 0905 Quick and excellent customer service. I wound definitely use again. Thank you for excellent employees.
01/01/2014 Enterprise 10/19/2013 STEVE B. DFW Great rate and best Van rental I've ever had! New van with lots of great features...especially the DVD player...it was great for the kids!
01/01/2014 Routes Car Rentals 09/28/2013 KERRY R. YYC For the price, Routes Car rental was the best deal in Calgary. Even with the added travel in van to pick up vehicle, this beat the cost of bigger agencies and we had a new SUV. For those traveling to Banff area, the pick up/ drop off is on the way which makes drive in van a little easier.
01/01/2014 Enterprise 11/19/2013 MALIK W. ATL Carrentals.com saved me at least $60.
01/01/2014 Alamo 12/14/2013 HAROLD H. SAN Excellent service. I will recommend your site to all of my friends.
01/01/2014 Hertz 12/25/2013 JOSHUA B. BOSC10 Best price, way better than Hertz online. Will definitely use this service again.
01/01/2014 Enterprise 10/29/2013 SCOTT G. 41FB Carrentals.com will be my first stop when searching for competitive rates on any of my future car rentals and would gladly rent a car from the Enterprise location where we picked up our car. Our experience with both was exceptional! Thank you!!
01/01/2014 Thrifty 12/26/2013 MANI M. PH4 The search was quick & Carrentals.com was able to give me a great deal; however, due to change in plans, I was unable to take advantage of it. Keep up the good work guys..
01/01/2014 Payless 12/03/2013 REBECCA A. SJC fabulous experience...and at the San Jose airport...just across the street from baggage claim...how great is that !!!?
12/31/2013 Alamo 12/02/2013 MOLLIE P. ORF Fantastic van. Brand new! It was such a treat. The guy at the counter when we went to pick up the car was so polite and professional, we were blown away. I haven't had customer service that great in a very long time. He was outstanding. Patient, courteous, upbeat and genuine. It was a great way to start our vacation and you have earned a customer for life. Thank you!
12/31/2013 Alamo 11/21/2013 HINDEMBURGO A. MCO Loved Alamo and the easy and wonderful service they provided. Will definitely consider them first choice for future car rentals.
12/31/2013 Enterprise 12/25/2013 GRUNDY W. HOU All the Enterprises employees I encountered were absolutely unbelievable! Rates were outstanding! Service was exceptional and I can't wait to rent another vehicle from Enterprise at Houston Hobby airport. The ease of using CarRentals.com was great as well. The pricing was great,I can't believe I did not have to pay online with my reservation. I will most definitely use CarRentals.com again.
12/31/2013 Enterprise 10/23/2013 ROBERT S. SEA Great Experience - great customer service? Smiles all around!
12/31/2013 Enterprise 12/04/2013 JOHN W. LHR by far the best service I have ever had at London when renting a car. I will certainly use enterprise again.
12/31/2013 Enterprise 12/28/2013 ALEXANDER L. DCA CarRentals.com works and saves me a bundle each time!
12/31/2013 Thrifty 11/20/2013 KRISTOFFER K. SLC You guys once again exceeded our expectations for the best value for our money...
12/30/2013 National 12/26/2013 LORA S. DHN The young lady that rented the vehicle to me was such a pleasure. She made sure I was satisfied and that the vehicle requested was available.
12/30/2013 Alamo 12/26/2013 MICHAEL L. EDIX71 Everything was as hoped. Excellent all around.
12/30/2013 Dollar 12/22/2013 CHARLES V. CMH I am a repeat customer and remain extremely satisfied with the services and prices offered by CarRentals. Happy New Year!
12/30/2013 Payless 12/26/2013 PAUL T. SAN Wonderful service overall. Great experience and great value for the price;)
12/30/2013 Enterprise 10/24/2013 KATHERINE B. 4255 This was my first experience with CarRentals.com and it was great. The Enterprise staff was great and I had a wonderful experience. Would use both again. Thanks!
12/30/2013 Budget 10/03/2013 BASILI A. OGG We were very impressed with the attention to detail, helpfulness and enthusiasm shown us at Budget both at the airport and at Kaanapali where we added my mother to the car. Everyone was truly professional and accommodating.
12/30/2013 National 11/30/2013 LANDY M. BZN We could not believe the amazing rate we got for the Infinity QX 80. We needed something big to hold our large family and luggage, and we were able to do it in style and comfort. Thank you National and CarRentals.com.
12/30/2013 AMPM Car and Truck Rentals 12/23/2013 BERNHARD G. LAX This was one of the best companies I have ever rented from. I travel a lot and usually rent from the bigger groups. I might change this, considering the service and friendliness of groups like AMPM. Pick up was very prompt, a friendly lady gave us advise what to see in LA. No line at the counter once we arrived at the pick-up location. 5 minutes later we were in the car off to Hollywood. Then, a piece of the wheel well broke off. It was late already and I called in for assistance. Mr. Al (one of the friendliest persons I have ever met at a rental agency) said he will stay late and that we should just bring the car back and he will change it immediately. He was also extremely supportive in helping us with the insurance claim. That's not all. Due to some changes in our travel schedule we had to return the car early. Normally there is no refund. That's just how it is. Not with Mr. Al. He refunded us and even drove us to the airport hotel. That's what I call customer service! Than
12/30/2013 Hertz 09/26/2013 WALTER H. DENC01 Truly enjoyed the 2013 Nissan Altima. Was a pleasure to drive and met our expectations. The gas mileage was also surprisingly good. Thanks for making our vacation memorable! ---------Ray
12/30/2013 Enterprise 12/19/2013 LARA J. 3006 Excellent service and price.
12/29/2013 ACE 12/26/2013 GARY S. CHIC02 Great experience overall. Best rate, but I had to pay $3.00 for overnight parking on my personal car. On the other hand I was upgraded to a 40 mpg Hybrid for $2.00 so overall it wasa good rental. ACE was professional and courteous and organized.
12/29/2013 Enterprise 12/09/2013 ROBERT MICHAEL J. DEN I HAVE NEVER HAD BETTER SERVICE, ANY WHERE, FROM ANY COMPANY, AT ANY TIME. THANK YOU.
12/29/2013 Dollar 12/19/2013 GREGORY S. PDX I saved so much money by renting through CR.com. At the car rental counter at PDX, another company we checked with was asking a ridiculous price for this same rental.
12/28/2013 Budget 12/21/2013 DAVID R. PHX Easy fast and friendly. Exactly what you want.
12/28/2013 Enterprise 10/29/2013 BARDIA A. SJU Over all great experience. Thank you and thank technology.
12/28/2013 Enterprise 12/12/2013 NATHANIEL W. LAX Excellent value for the dates reserved
12/27/2013 Firefly 12/17/2013 SUNDAY W. TPA The customer service was above the standard. Thank you.
12/27/2013 Fox 12/17/2013 TIFANI P. LAS Thank you for allowing us to visit family over the Holidays. Without your service we would not have been able to afford it. We will definitely be renting from Fox again!
12/27/2013 Enterprise 12/21/2013 RACHEL L. PDX After reading in confirmation "estimated total" I was VERY pleased to arrive at Enterprise to see that the total quoted by CarRentals.com was upheld and exact!!!
12/26/2013 ACE 12/15/2013 KATHY G. MSP This was my second rental with ACE. I continue to be a very satisfied customer and will be back again. Thanks!
12/26/2013 Fox 12/21/2013 BERNICE H. FLL The rental process was fast efficient and staff was very pleasant. I would rent from before I rent from some place else. Their customer service was outstanding. Nicholas was the agent who helped at the counter and he was smiling and he explained everything on detail. He is an access to Fox. Thank you
12/26/2013 Enterprise 12/13/2013 DAVID J. CLE Overall great experience and good value. Thank you.
12/26/2013 Avis 12/18/2013 Allan H. SY5 Always easy with car rentals.com I often recommend to friends
12/25/2013 Enterprise 12/21/2013 STANLEY L. JFK The staff was exceptional. I rent cars all the time and the JFK staff was amazingly friendly and professional. Thank you!!
12/25/2013 Midway Car Rental 12/06/2013 KATHLEEN T. LAX Everything was fabulous, from beginning to end.
12/25/2013 ACE 12/12/2013 GREG S. ORD An absolutely outstanding experience with ACE. The O'Hare staff was fantastic. Will use and recommend ACE without hesitation.
12/25/2013 Fox 12/17/2013 MARCIA G. LAX Love Carrentals.com I use you for all my car rentals and recommend you highly to our friends.
12/25/2013 Fox 11/09/2013 ELIAS D. FLL Excellent value and service. Couldn't have been more pleased.
12/25/2013 NU Car Rentals 12/05/2013 KRISTINE J. LAX Great experience! Was not familiar with the company but it offered outstanding value, and excellent customer service!
12/24/2013 Thrifty 12/21/2013 JENNIFER K. PDX I LOVE the ability to rent through Carrentals when I travel, if I'm unsure as to whether I'll get a car or not, I have the security of knowing that I can change my mind & not be charged anything! Thank you!!! Merry Christmas!!!
12/24/2013 Routes Car Rentals 12/19/2013 SATISH N. YWG Great service and your staff is very efficient & knowledgeable.
12/24/2013 Enterprise 12/03/2013 BRIAN O. DEN Wow. I cannot believe this rental. $51 for four days.
12/23/2013 ACE 12/18/2013 FRANCOIS B. MSP Excellent value, great service
12/23/2013 Thrifty 12/16/2013 TOMMY B. MYR Awesome experience
12/23/2013 Hertz 12/13/2013 AARON N. SRQ The rate was the best using CarRentals.com that I found. The Hertz front desk agent at Sarasota/Bradenton airport exceeded expectations.
12/23/2013 Advantage 11/17/2013 ROBERT H. SMF I received a great rate! Thanks!
12/22/2013 Advantage 11/26/2013 DAWNMARIE C. LAX CarRentals.com and Advantage treated me very well. I will continue to rent vehicles from both of them. The price was fair and the service was excellent. I only wish you had a customer loyalty program in place.
12/22/2013 Advantage 12/05/2013 KATHERINE F. SFO Very pleased with the excellent customer the San Francisco location provided for my rental. Will definitely rent again from Advantage.
12/22/2013 Payless 11/21/2013 JOHN B. SXM We missed our flight to Boston. Renting from National saved us from having to sleep at the airport and be on standby for the next available flight the next morning which was full. We needed to be home for a Christmas celebration with our family on Sunday. We were able to do so thanks to National. Happy Holidays!!!
12/22/2013 Fox 12/19/2013 MIGUEL D. SJC I love CarRentals.com. I wonder how long you guys been in business, but you are a really good way to find rental car at good prices, easy and fast.
12/22/2013 Advantage 09/09/2013 A LAURIE L. ITO Great and knowledgeable staff. The easiest car rental experience to date, and we have rented from every major company.
12/21/2013 Fox 12/16/2013 EUGENE G. LAX It was amazing how affordable it was! :-)
12/21/2013 Fox 12/17/2013 JULIUS W. SFO Great value for money!
12/21/2013 Midway Car Rental 12/14/2013 ROSA L. LAX very professional, no hassle, excellent service, clean and new cars.
12/21/2013 Allied Car And Truck Rental 12/12/2013 JOSEAN G. SJU Great Service Nice Cars !!
12/21/2013 Fox 12/11/2013 GARY W. TPA I have rented now from fox five times, they are a reliably good company, their staff treats customers with respect and I would recommend them to anyone
12/20/2013 Hertz 12/01/2013 RONALD M. GON Outstanding organized, easy, well worth doing business with
12/20/2013 Advantage 12/06/2013 HERNS P. BOS I highly recommend Advantage for its first-rate car rental service and its helpful,courteous and knwoledgeable staff. Keep up your outstanding service!
12/20/2013 Fox 12/11/2013 MIGUEL N. LAS I will move you to the top of my list if available where I go. Great job and extremely satisfied.
12/19/2013 Firefly 11/29/2013 JUDITH M. MCO Really appreciated finding a reasonable price for a Firefly rental through CarRentals.com
12/19/2013 Payless 11/22/2013 BRIAN S. FLL Your staff at the Ft. Lauderdale check-in counter, specifically George, were a compliment to your organization.
12/18/2013 Fox 12/08/2013 SUELIU A. LAS The whole experience with the rental car was beyond my expectation. Thank you very much.
12/18/2013 Budget 12/13/2013 MERVYN L. VC5 😃There was nothing we could have asked that could have been done better. Everything went smoothly, the car fantastic and the staff friendly and efficient. We had a great time touring at our leisure on Vancouver island. Definitely do it again when we return.
12/18/2013 Budget 12/12/2013 RUBY M. KC6 My experience with Car Rentals and Budget couldn't have been better....good value and great car....Thank you so much!!
12/18/2013 Hertz 02/22/2013 CHERI L. KOAN02 I chose to pick up the car at Marriott Waikoloa Resort, rather than at the airport. The monthly rate provided by carrentals.com was excellent.
12/18/2013 Enterprise 12/11/2013 JOHN M. LAX Loved the customer service and how fast we got our car! I will definitely recommend Enterprise and use CarRentals.com again.
12/18/2013 Enterprise 12/05/2013 JON B. DCA Devon is outstanding in customer Service...several from my organization witnessed the same..overall the DCA Enterprise staff have been top notch.. they do it with ease which tells me they have a team approach to meet our travel needs in the public domain. CAR RENTALS ALSO SHARES IN THIS ACCOLADE
12/18/2013 Midway Car Rental 12/06/2013 BETTY D. LAX This was a great experience. The only time I had a better one was with ACE in Indianapolis where they also handled the luggage transfer. At LAX, we had to walk to a nearby parking garage. All in all, this was great. I have used Midway before and they didn't try to hard sell insurance and gas, like some places. I appreciated that. I travel lots and will use Midway again.
12/18/2013 Fox 12/01/2013 CARLTON B. LAX I was very, very happy doing business with Fox and hope there are other locations I can utilize in the future.