Customer Testimonials

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Survey Date Vendor Reservation Date Customer Location Comments
03/26/2014 Alamo 03/13/2014 PRISCILLA A. PVD I did have a few issues which the Alamo staff took care of immediately. Second time I've used Alamo, great experience both times. Very impressed.
03/26/2014 Enterprise 03/11/2014 BARBARA H. ONT You guys were fantastic!!! So easy to deal with, we have rented from other companies, but you were the best, from start to finish! We will need to rent cars a lot in the future and will only rent from Enterprise! Sounds like a commercial, but we really like easy and simple and that is what you provided! Thank you, thank you, thank you!
03/26/2014 Alamo 03/03/2014 PAUL L. PBI This is my third time using the CarRentals mobile app to reserve my rental car. It is great that I can check prices on the go and reserve. I am very happy with the app and the reservations. I will definitely be using this app in the future. Also, Alamo was great. No issues or problems whatsoever. The shuttle at WPB took me right to my car. I would also use Alamo in the future.
03/26/2014 Alamo 01/27/2014 GREG H. TPA Awesome service, and great prices! Thanks
03/25/2014 Hertz 03/19/2014 URIEL A. DENC02 Carrentals.com is the best. Will recommend to any one
03/25/2014 Enterprise 02/22/2014 DAVID S. FLL Polite & knowledgeable of the area. Pleasure to have done business with. Thank you
03/25/2014 Alamo 03/20/2014 THOMAS W. PHX Outstanding staff member - Mike, who took our car on March 23rd around noon. Very intelligent, polite - management material, please thank him!
03/25/2014 Enterprise 01/09/2014 JOHN K. PHL I use Enterprise nearly all the time on business trips - but their PHL location remains my favorite across the nation. Really well done operation.
03/25/2014 Budget 02/12/2014 LISA R. ITH Roger at the Ithaca airport counter was excellent. Professional and helpful. Well done!
03/24/2014 Advantage 03/19/2014 DEBRA W. DEN The Advantage agent helping me was outstanding ! This young lady has helped me several times and every time my experience is great. I look forward to seeing her each time I rent from Advantage !!! She has been with advantage for 5 years and is such an asset
03/24/2014 Alamo 03/14/2014 Atif F. JFK AWESOME EXPERIENCE...I LOVE CARRENTALS!!!
03/24/2014 Enterprise 03/21/2014 ANNA S. BNA The young man who helped us was awesome! He was friendly and very prompt about doing the paperwork for our car and getting us on the road! I would definitely rent from y'all again! Thank you for such great customer service! It is greatly appreciated!
03/24/2014 Dollar 03/06/2014 ANGELINE H. ANAC01 It was overall a good experience. Quick and convenient.
03/24/2014 Alamo 12/04/2013 DIANE D. MKE Loved how quick and easy it was to drop off the car at the airport.
03/24/2014 Enterprise 03/13/2014 JAMES H. 1205 Best customer service I have ever experienced. Erica was very helpful from start to finish. I will rent for this location every time I need a car.
03/24/2014 Advantage 03/20/2014 CARLA G. DCA This is the second time I have rented a vehicle with Advantage, the customer service is always great and I haven't had any issues with the vehicle.
03/24/2014 Alamo 03/10/2014 JUDY D. OAK Alamo does not charge a deposit. The cars are ALWAYS clean and well taken care of, not like some rentals from other companies where I have found food wrappers or trash under the seats. The staff at the counter and when checking out are always friendly and social. I rent almost weekly and try to get the best deal and alamo is the best.
03/24/2014 Enterprise 03/03/2014 HENRY W. CMH Everything dealing with both Enterprise and CarRentals.com went completely as planned
03/24/2014 Enterprise 03/19/2014 JEREMIAH B. SEA One of the quickest, easiest, cheapest experiences I've had renting a vehicle.
03/23/2014 Firefly 01/29/2014 ROBERT S. HNL Awesome service and good bang for your buck
03/23/2014 Dollar 02/26/2014 MICHAEL K. SEAC01 The staff was truely outstanding!
03/22/2014 Value Car Rental 01/10/2014 KATHY T. MCO Both of the men we had contact with we're very nice to deal with.Carlos, the shuttle driver and Julio the desk clerk both a pleasure.
03/22/2014 Enterprise 03/03/2014 JEAN PIERRE P. 32FP The entire process went without a hitch and would gladly use CarRentals.com again and will recommend them to friends and colleagues.
03/22/2014 Dollar 03/11/2014 MAHER B. AMM appreciate the team work and hospitality
03/22/2014 Enterprise 03/01/2014 BOWIE S. JFK Best experience for car rentals ever!
03/22/2014 Firefly 02/26/2014 ANDREW P. FLL Great job - please continue
03/22/2014 Enterprise 02/20/2014 HENRY C. CLE Great job by ALL involved! We would rent again through CarRentals.com!!!
03/22/2014 Budget 03/13/2014 LOUISE T. MW5 I will be a repeat customer of CarRentals.com and of Budget because of this wholly satisfactory experience!
03/21/2014 Hertz 03/15/2014 ROBERTA F. WJFC04 The staff was fantastic. I will definitely use Palmdale HERTZ again and I will recommend them to Everyone. Thanks for the ride,see ya.
03/21/2014 Advantage 03/14/2014 TERRY R. OKC My overall experience with Advantage was excellent. Everyone was friendly, helpful, and efficient. You all did a great job!!! Thanks for making that aspect of my trip a joy and easy.
03/21/2014 ACE 03/12/2014 LEE M. RDU My experience with the ACE provider in the Raleigh/Durham area was great. I would definitely rent from then again. Good rate and the vehicle was fine.
03/21/2014 Payless 01/06/2014 RUTH D. LAS I always go through CarRentals for my rental car reservations. Thanks for the great service.
03/21/2014 Enterprise 03/08/2014 LINDA H. 5304 Went out of their way to accommodate my needs. Very satisfied.
03/20/2014 Enterprise 03/05/2014 CHRIS N. PIT Everything went better than expected. I have used Car Rental and will use it again
03/20/2014 Advantage 03/02/2014 RICHARD C. PHX Fast and easy transactions, both picking up the car and dropping it off.
03/20/2014 Fox 02/16/2014 VAUNDEEN M. LAS Everything was good....loved the Toyota car we got and the good value....
03/20/2014 Enterprise 03/08/2014 EDWARD D. PIT Carrentals.com is the only way to rent a car!
03/20/2014 Enterprise 01/27/2014 DORI H. EWR This is my forth time going through CarRentals.com and each time was great with no issues. Thank you!
03/19/2014 Fox 03/04/2014 THANH N. SNA Quick response and fast services.Highly recommemded
03/19/2014 Enterprise 03/10/2014 MICHAEL M. 3284 Great rental. They upgraded us to a better vehicle for 5.00 per day, which was a good move for my family. The SUV we rented was excellent and we are thankful for the experience. I would happily use both Enterprise and CarRentals.com again.
03/19/2014 Payless 03/11/2014 JULIE H. PHX The entire rental process at the Phoenix airport was effortless, and this was a busy weekend. Very organized from the shuttle service to the pickup. Would rent from Payless again.
03/19/2014 Enterprise 03/06/2014 ROY L. 3042 The entire staff at the Rosville Auto Mall were very professional, polite, and courtous with warm reception as you entire the door. Makes you want to come back soon, which I will when I needed to rent again. Many thanks to the entire staff and shuttle drivers.
03/19/2014 Alamo 03/11/2014 BRIAN B. MSP My wife is the one who finds the great rates for my car rentals. Carrentals.com has been the best place to find the great prices and we will continue to use them this summer for our travels. Thanks!
03/19/2014 Fox 03/02/2014 SYD L. SEA Fox is first class and always reliable.
03/19/2014 Alamo 03/07/2014 JOHN G. ANAC71 The man who handled my pick up was super customer service oriented. My car wasn't available so without hesitation I was upgraded. He communicated everything very well and aimed to please. This location had the best price which caused me to drive 20 min out of the way to save $50 but it was the onsite agent/manager that made a customer out of me. I will always check with Alamo first because of him... I wish I remembered his name
03/19/2014 Alamo 03/15/2014 LUIS T G. SAN PERFECT SERVICE FROM BOTH ALAMO AND CAR RENTALS
03/19/2014 Alamo 02/03/2014 GUILLERMINA R. PSP Enjoyed having the convenience of both location and econominal car that performed beyond my expectations. I wish more airports had on site car lots.
03/19/2014 NU Car Rentals 01/01/2014 BARRY L. MCO Excellent value for the money -- much lower cost than other car rental agencies in the Orlando area. I would not hesitate to rent again.
03/19/2014 Alamo 03/06/2014 LINDA B. LIH Had a really great car rental experience. Alamo staff/shuttle...everyone was great! Loved that I could check in with a kiosk and did not have to wait in a long line. They upgraded my car choice for no charge and honored everything as quoted. Thank you! Extremly pleased and will use Carrentals.com again!
03/19/2014 Carl's Van Rentals 02/28/2014 LARISA O. FLL We had a great experience with Carl's. The car was perfect and the staff were very friendly and helpful.
03/19/2014 Firefly 02/11/2014 ROBERT S. LAS Best experience yet at Vegas.
03/19/2014 Alamo 01/09/2014 RJ C. FLL Despite arriving over eight hours late, Alamo readily accepted the rate and transferred the rental return time to match the new 24-hour window for my return. Also let me pick any car to take, which let me finally have a Toyota!
03/19/2014 Enterprise 03/07/2014 TRACEY ANN J. 1698 The entire service was exceptional. I loved the car.
03/18/2014 Enterprise 03/12/2014 TEVITA K. OAK You guys are amazing!
03/18/2014 Alamo 03/04/2014 RONALD A. FLL All around excellent experience. I will always use the site.
03/18/2014 Budget 02/23/2014 MELINDA E. BTR Overall outstanding quick and easy pickup and drop off. Very happy customer!
03/18/2014 Advantage 02/27/2014 TENNILYN J. HNL I had such an easy time. No hassle and the rules and regulation are so easy to understand. Mahalo
03/18/2014 Budget 02/28/2014 BRUCE B. COS Always appreciate service & rates with CarRentals.com, consistently outstanding! Thanks!
03/18/2014 Enterprise 03/10/2014 DAISY G. 3219 i loved it so much! im already telling my whole family and friends!
03/18/2014 Thrifty 02/05/2014 ANISH M. IAH Amazing Experience.. Loved it..Made my trip even better. :)
03/18/2014 Enterprise 03/09/2014 BARBARA B. YYC Will only use CarRentals.com from now on and have recommended it to others. As someone starting a new business that requires a lot of travel, this is invaluable.
03/18/2014 Enterprise 01/19/2014 BARBARA T. LIH We had a great experience with CarRentals.com and Enterprise and will continue to use both in the future. Thank you!!
03/18/2014 Enterprise 03/13/2014 ANA S. SFO I've rented a lot of cars in my day, but I've never actually had an excellent experience. I didn't know that was possible. The staff at this Enterprise location were incredibly efficient, speedy, friendly, and helped me save additional $ while there. Will definitely rent from them again!
03/18/2014 Alamo 02/23/2014 MILTON F. FLL Very organized, 5 star service. Thanks!!!
03/18/2014 Enterprise 02/16/2014 JOHN-TAYLOR T. IAH I did Enterprise at IAH. Blown away how great it was, all of the staff were very friendly and helpful. Will return!
03/17/2014 Enterprise 03/13/2014 OWEN P. LGA Everyone there was great, had a smile on and knew what customer service truly means. I loved it and would rent from them again.
03/17/2014 Alamo 01/06/2014 LAURA H. SFOC72 Excellent price for car compared to others in area. Pick up and drop off very efficient and no hard sell by the staff.
03/17/2014 Alamo 03/12/2014 DENISE M. MSP I work for the airlines and travel standby. Not having to commit with a credit card is great if I don't get on the flight I planned.
03/17/2014 Enterprise 01/24/2014 GRAY T. GSO Another great job! Thanks so much CarRentals.com.
03/17/2014 Dollar 02/19/2014 MICHAEL R. RSW First time renting with CarRentals.com ... it will be my go-to site next time. Great service; great rate!
03/17/2014 Enterprise 02/26/2014 LORI S. PIA Enterprise and CarRentals.com are perfect. Will only rent from both of them. Thank you for a wonderful experience and great value.
03/17/2014 Fox 02/20/2014 MITAT L. MCO I have reserved a car for a family member from your site and they were very happy with the results. This time I used your services and was very pleased. they upgraded my car and helped me with directions. When I returned the car I was running late for my flight and they did a great job of completing the process quickly.
03/17/2014 Dollar 03/07/2014 KURT T. YYC Great deal, and great service. That is all I need .
03/17/2014 NU Car Rentals 02/26/2014 NANCY M. MDW I was pleasantly surprised at how easy it was to deal with this rental company. I was a little concerned, since it wasn't one of the "big ones", but my concerns were all for nothing. I'd definitely rent from them again,
03/17/2014 Fox 02/22/2014 ARTHUR P. MCO I dealt with Victor at 1 a.m. , he has outstanding customer service skills. He had our car clean, gassed, and the motor running as we walled up. He helped us with our luggage and was perfect! I would definitely rent from Fox again.
03/17/2014 Fox 03/09/2014 Lisa S. LAX This was my first time with Fox & I was thrilled with the overall experience. Making the online reservation was simple and gave me peace of mind!
03/17/2014 Fox 02/24/2014 ANNEMARIE H. MIA This was a very professional company. The rental price was a super deal.
03/17/2014 Thrifty 03/09/2014 CHRISTOPHER G. RDU Great service all around. UNBEATABLE price.
03/16/2014 ACE 01/09/2014 CARL E N. PBI Very comfortable with friendly staffs, so I will do again when I will have other trip in future :)
03/15/2014 Fox 02/25/2014 RACQUEL B. MIA Thanks for everythang Fox Rentals
03/15/2014 Budget 03/06/2014 HIPOLITO G. PBI It was amazing, the price was great i was very pleased with the whole process and the car, I told my friends about it. I will check again for these great deals.
03/15/2014 Enterprise 02/26/2014 ISMAEL M. SJU It was an enjoyable trip and Enterprise was a major reason why it was so. Thank you so very much.
03/15/2014 Alamo 02/24/2014 MARY M. MYR Can not tell you how impressed with all the support and guidance we received from your company. I have been telling friends about my experience and the excellent service. Thank you
03/15/2014 Enterprise 03/04/2014 VALERIE G. PGD This is the second time I've used Carrentals.com and both experiences were very positive. I will continue to use them in the future
03/14/2014 Budget 09/19/2013 JC R. LAS I always rent through CarRentals.com because of the best available rates.
03/14/2014 Advantage 02/12/2014 CHARLES E. OGG Car rentals is very good!!
03/14/2014 Firefly 01/19/2014 ERIK S. LAX We were very pleased and the staff at Firefly was great!
03/14/2014 Alamo 03/09/2014 NICHOLAS R. MIAR71 The branch manager, Charlene Nicholson, was fantastic. She was friendly, fast, and extremely knowledgeable. Exemplary in every way.
03/14/2014 Budget 02/27/2014 KATHLEEN V. PBI Flawless transaction & overall great experience. Thanks so much!
03/14/2014 Allied Car And Truck Rental 02/11/2014 LORENA U. SJU Great Service and the staff were extremely helpful and friendly,
03/13/2014 Firefly 02/23/2014 CHRIS H. LAS I was so pleasantly surprised with Firefly. I'm always looking for the perfect rental car company. You might be it. I was looking for transportation around Las Vegas for the week, not to show off. No line at check-in. No "bait-and-switch". courteous staff. All in all a great experience. Car did have 28,000 mi. but ran like a new car. I will definitely rent from Firefly again and urge my friends to do the same. Thank you.
03/13/2014 Avis 03/05/2014 LINDA W D. NT7 I am so pleased to have found your website. The Avis staff at both ends was so gracious. When I picked up the car, the young man explained everything to me about the vehicle. I left with no guessing on how to do what. This was a first for me and I truly appreciate his thoroughness I am sold on CarRentals.com
03/13/2014 Fox 02/26/2014 DUBA S. FLL Great car. Great experience. Easy pick up and drop off. Great service. Look forward to the next vacation to do go thru CarRentals.com again!
03/13/2014 Firefly 02/21/2014 BALDE S. HNL Firefly is a great deal to the consumer. Great cars, great service, keep the value coming.
03/13/2014 Fox 03/07/2014 MAGGIE M. SAN I've been so happy being able to reserve a car without paying up front because I'm an airline employee and I fly standby a lot. That means I can't always make my reservations. This service is perfect for me.
03/13/2014 Enterprise 03/03/2014 James S. MCO excellent on all levels....
03/13/2014 Advantage 02/10/2014 JERRY C. LAS Very satisfying experience. First time I have used Advantage, but will certainly do it again.
03/13/2014 Enterprise 03/07/2014 YOLANDA R. ABQ It couldn't be any better! Please continue the excellent service!
03/13/2014 Dollar 01/11/2014 DENNIS M. MCO Great experience .... easy pick up and return. No surprises. Good setup at Orlando airport.
03/13/2014 Enterprise 03/10/2014 CARNELL W. 2013 Going through you guys was a lot cheaper. Enterprise did fantastic honoring the quote and they didn't have standard size so they upgraded me to a premium pick-up truck great experience. .....