Customer Testimonials

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Survey Date Vendor Reservation Date Customer Location Comments
10/09/2007 Budget 09/20/2007 BRUCE K. EWR Very professional people and very courteous.
10/09/2007 Thrifty 09/27/2007 PAUL F. ONT Very friendly staff at the counter and upon return!
10/09/2007 U-Save 10/03/2007 DEMETRIUS J. MCO It was my first time renting with USave and I must say that the experience was wonderful.. Thank You So Much & See You Guys In The Near Future!!
10/09/2007 Fox 09/28/2007 RANDY E. SEA I travel extensively but for some reason had not used either Fox or CarRentals.com before. As such, honestly, I was a little unsure going into this, particularly as things needed to go extremely smoothly on this trip. Frankly, I was amazed at how smoothly, and professionally this rental was handled by both Fox and CarRentals. Those qualities, and the lack of hiccups in the system seem to be rare in traveling these days. Needless to say, I was remarkably impressed with both Fox and CarRentals and will use both again in the future.
10/09/2007 Enterprise 09/13/2007 PAUL P. MHT great experience - delivered what was promised
10/09/2007 Alamo 09/10/2007 JAMES R. DTW AWESOME - PERFECT - FANTASTIC SERVICE!! THANKSSSSSSS
10/09/2007 Enterprise 09/03/2007 FRANCIS E. BOS Great car; new, clean; professional, friendly employees.
10/09/2007 Enterprise 09/25/2007 CHRISTOPHER K. PBI A pleasant experience.
10/09/2007 ACE 09/21/2007 SANTOS P. FLL everything was to my satisfaction, will use you again. thanks
10/09/2007 Enterprise 09/10/2007 HEATHER P. AUS Thank you -- this was one of my best experiences renting a car.
10/09/2007 Enterprise 09/27/2007 TODD J. TPA Everything was great...helped make my vacation enjoyable...thanks!
10/09/2007 Budget 09/27/2007 RENEE K. D1V I love car rentals and Budget! you are the best!!
10/09/2007 National 09/13/2007 MAUREEN P. LAS Loved every thing about the experience with National! I have shared my experience with my family and highly recommend National and CarRentals.com. It was the best price found. Thanks. Maureen
10/09/2007 Budget 09/24/2007 MATT S. RNO I like the feature of being able to compare rates at one website.
10/08/2007 Enterprise 08/20/2007 DUC N. SNA Thanks for great rate, and services!
10/08/2007 ACE 09/27/2007 WILLIAM M. SFO everyone was very nice.
10/08/2007 ACE 09/23/2007 ALBERT R. FLL It was a very satisfying experience, and look forward to using you again. Thanks.
10/08/2007 Thrifty 10/01/2007 NJAGI M. GRK very good customer service
10/08/2007 Fox 10/05/2007 EDWARD B. SAN Friendly staff, very helpful, car was in fine shape.
10/08/2007 Thrifty 09/16/2007 LENORE L. YYZ Excellent value for the money - very, very pleased and will choose Thrifty again.
10/08/2007 ACE 09/22/2007 KEVIN B. IND thanks for everything the service was great!!!!!!!!!!!!!!!!
10/08/2007 Enterprise 10/02/2007 GORDON M. LAX Excellent personal service at Enterprise!
10/08/2007 Thrifty 09/06/2007 CRISTY H. LAS It was great experience. This was the first time I've used either Thrifty or CarRentals.com and I can assure you it won't be the last! Thanks for everything. -jim
10/08/2007 Dollar 09/12/2007 DUNCAN T. SFD absolutely zero problems with the entire experience
10/08/2007 Thrifty 09/13/2007 KIMBERLEY G. PDX Everyone was very nice even though it was after midnight - thank you!
10/08/2007 Alamo 09/18/2007 RYAN E. DEN Everything was great!
10/08/2007 Dollar 09/26/2007 JAMES A. PHX I have rented from Dollar in the past and my CarRentals.com experience was no different than renting from Dollar direct.
10/08/2007 Enterprise 09/26/2007 VICKIE Y. PHX 1st time to rent a car and had an excellent experience.
10/07/2007 Alamo 08/16/2007 WILLIAM H. KOA Your staff was very helpful, the car was clean & new, & the return was super easy & fast. The return shuttle to the airport was very prompt & the driver was so helpful in loading our bags. Overall...al great experience! Thanks!
10/07/2007 Enterprise 08/23/2007 JANICE D. PBI I was very pleased with the service. From the pick up shuttle to the return to the airport, everyone was friendly, nice, kind. Excellent service.
10/06/2007 U-Save 09/26/2007 SILVIA T. SJU As usual, the service was outstanding!!
10/06/2007 Enterprise 09/19/2007 MARY E D. RSW Enjoyed our stay and experience with Enterprise and we would definitely book our car with your agency. We do plan to return and we will be in touch. Thanks.
10/05/2007 Enterprise 08/07/2007 BEV P. IFP We were very pleased with the prompt check-in and check-out in Bullhead City.
10/05/2007 Dollar 09/19/2007 BRUCE M. SJC I had such a great time with Dollar that they'll be my first choice next time I rent a car. The staff was WONDERFUL. Seriously, wonderful.
10/05/2007 Thrifty 08/15/2007 DONALD K. SE1 We were more than pleased with the service we received and the vehicle itself. We will definitely use this service again and recommend it to others. Thank you.
10/05/2007 Savmor Rent A Car 09/18/2007 DAWN R. LAS The gentleman at the vehicle pickup was actually SO OUTSTANDING! I wish I'd have gotten his name, but he really was great!
10/05/2007 Dollar 09/05/2007 HOLLY B. ANC I had already thought this was an unusual car rental experience because nothing went wrong: not given a smoked-in car, the gas tank was full, service was fast and friendly at pick up and drop off, it was all so easy!
10/05/2007 Alamo 09/22/2007 VALERIE B. SRQ Great rate- great experience, will recommend CarRentals.com to everyone. I'll never book a car any other way again. It was so easy that it surprised me.
10/05/2007 ACE 09/25/2007 KAREN M. ORD Thoroughly impressed with the car and service
10/05/2007 Thrifty 08/23/2007 DONALD K. OMA Everything went as planned. Thrifty folks explained my bill and were very friendly.
10/04/2007 Advantage Old - Dont Use 09/08/2007 GRACE H. LAS Your staff in Las Vegas were great. Love the new location and convenience.
10/04/2007 Enterprise 09/19/2007 ABRAHAM M. ELP Great rental rate. Great car. Great service.
10/04/2007 Enterprise 09/16/2007 KENNETH P. ONT This was a perfectly smooth and pleasurable experience altogether. In particular, the desk agent was just SUPERB. Astonishingly, because there was no one in line he simply took it upon himself to help me with my bags right to my car in the lot -- which has never happened to me before. This, after I complained that the 'SmartCart' machine had eaten my money without releasing one!
10/04/2007 Fox 09/21/2007 MELIDA W. OAK Your costomer service was great, I think all business should have nice and friendly services as yours! Keep up the good works! See ya the next time I travel to Oakland! Melida
10/03/2007 Enterprise 07/29/2007 SANFORD P. MCW I love your service. I saved over $200 by renting through your company. THANKS!
10/03/2007 Fox 09/04/2007 LOAN N. SNA Thank you. It's exellent. I had a great deal from Fox and CarRentals.com. I'll definitely will rent from them again. Thanks
10/03/2007 National 09/26/2007 SANDRA K. PDX Absolutely the BEST car rental experience I have ever had!
10/03/2007 Fox 09/17/2007 AILINE K. SFO I couldn't believe that I've never heard of you guys until now. All this time we've been using other car rentals, but your prices are the best & your service is great as well. We will become regulars from here on out. It would be nice if you could spread throughout the nation, like Utah.
10/03/2007 Enterprise 09/25/2007 THOMAS G. PHX Outstanding customer service, I have never been walked to my car before and had a co-inspection. He even pointed out that the tank was only 9/10 full and I should bring it back likewise.
10/03/2007 Budget 09/30/2007 TIM M. SAV BEST CAR RENTAL EVER. WILL HIGHLY RECOMEND YOU GUYS. YOUR THE BEST. THANKS TIM
10/03/2007 National 09/18/2007 JACKIE R. PDX I will certainly use CarRentals again. This service was the best part of this rental experience.
10/02/2007 Thrifty 09/29/2007 TED J. CMH Best part of the deal - insurance at half the price of what is charged at the counter. And we have experience with the insurance - the insurance agency comes through with the claim.
10/02/2007 Alamo 09/15/2007 ELIZABETH A. CMH I am extremely satisfied with our interaction with both CarRentals and Alamo. Will certainly use next time we travel.
10/02/2007 Alamo 09/17/2007 CHARLES H. SYR You guys found special that no one else had.. thanks again!
10/02/2007 Thrifty 07/25/2007 AMBER C. MEL The Rental Agent WAs FANTASTIC! She was very patient and gave us complete detailed directions on how to get to our hotel - and how to return the car , best place to fill up with fuel etc. Would reccommned them to anyone in Melbourne
10/02/2007 Enterprise 09/09/2007 CATHY N. BTV Our flight connection was not available, so we had to pick the vehicle up at JFK and drive to Burlington. The JFK staff honored our reservation and made it the easiest part of our very long and tiring day. Thank you.
10/02/2007 Alamo 09/05/2007 ANDREA M. LAS Very impressed when staff noticed that we were puzzled by the Prius and took the time to show us how it operated.
10/01/2007 Alamo 08/10/2007 RANDY K. TPA This is the second time we rented through you and LOVE the website. We like the price and the option to change our reservation if need be without being penalized (although we didn?t). We have told several friends about it.
10/01/2007 Thrifty 09/27/2007 PHIL B. SNA What an awesome service! I saved a tremendous amount! Thank you!
10/01/2007 Alamo 09/12/2007 ROSS L. KOA CarRentals's values are the best.
10/01/2007 Thrifty 09/26/2007 LAURA S. PHL Appreciated the early morning availability of staff check-in. Great experience and would highly recommend.
10/01/2007 Fox 08/10/2007 GORDON P. LAX Great deal, great service from Fox. I'm very happy with this rental.
10/01/2007 Budget 09/25/2007 NATHAN H. BWI You made my business trip quite convenient and affordable. Keep up the great work!
10/01/2007 ACE 09/20/2007 LENORE P. IND Great rate - great people - great car. Nothing else I need (except time). Thank you
10/01/2007 Dollar 09/06/2007 LUCY W. PBI this was the best service ever. It was very quick, picking up and dropping off. Dollar is my first and always choice.
09/30/2007 Avis 09/24/2007 DEBRA W. PAH Great people, loved the car. It was a great experience all the way around!!!! Thanks so much!!!
09/30/2007 Dollar 09/22/2007 MICHAEL C. DFW I use CarRentals.com for all my car rentals.
09/30/2007 Enterprise 07/27/2007 EDUARD T. TPA I was very satisfied with the service. I'm planing to rent the car from CarRentals.com again very soon. Thanks.
09/30/2007 Thrifty 09/06/2007 JAY M. TPA I've bookmarked your webpage and will refer to it the next time I have a car rental need. Everything went smoothly.
09/29/2007 Fox 06/16/2007 JEAN D. PHX We had a great experience from beginning to end. Thanks.
09/29/2007 Dollar 09/18/2007 JANET Y. LASC17 Professional from beginning of experience to the end. I would highly recommend using them to my friends! Well done!
09/29/2007 ACE 09/25/2007 SAM H. MCI Experience exceeded expectations, was more car for the money and beat the competition, hands down.
09/29/2007 Enterprise 09/17/2007 MEGHAN H. SRQ This was my first time renting through carrentals.com and I would definitely do it again. I have already booked another rental based on this last experience!
09/29/2007 ACE 09/21/2007 TOM K. ORD This was the best service we ever had with a car rental agency. The staff was outstanding especially the gentleman who drove us to and from the airport at O'Hare. We will recommend our friends to your agency.
09/29/2007 Enterprise 09/19/2007 JIMMY N. EUG Great service! They had everything ready when I arrived and I was on my way in minutes.
09/29/2007 Dollar 08/15/2007 SUSAN Z. MSN Have mentioned your site to many of my friends.
09/29/2007 Thrifty 08/05/2007 LINDA B. TPA Enjoy the "WIld Car" rate of getting a bigger car than the paid amount.
09/28/2007 Dollar 09/13/2007 JANE K. RNO Extremely nice at the airport, both at pickup and return. Great price.
09/28/2007 Enterprise 07/27/2007 MARJORIE G. SMF I have rented from Enterprise several times over the years, and each time I am impressed with the professionalism of your staff, the quality of your vehicles, and the excellent value I get for my money. Thanks for being such a great company.
09/28/2007 Alamo 07/24/2007 DAVID K. LAX We did not have a lot of interaction with inside staff as we used the kiosk for check in. The outside staff was very helpful. We loved the fact that you could just go out on the lot and choose your car, that was awesome. The car was great for our trip and we will definitely rent from Alamo again, especially if we get great rates via carrentals.com. Thanks
09/28/2007 Allied Car And Truck Rental 09/22/2007 VICTORIA A. SJU Excellent service, best car rental experience in 12 years!
09/28/2007 Enterprise 09/12/2007 ELAINE W. SNA I was completely satisfied & would most definitely rent from Carrentals.com again. The upgrade was very much appreciated! You guys get an "A" for excellent service.
09/28/2007 Dollar 09/03/2007 MARGARET S. DEN I had a great Pacifica and was totaled satsified.
09/27/2007 Dollar 09/16/2007 JAN W. SLC THANK you! I'll make you my home base for Dollar rentals!
09/27/2007 Dollar 08/30/2007 WALLACE G. MCI the car was excellent, and went a long way in helping me to enjoy the American Driving Experience, had a great holiday thank you Dollar
09/27/2007 Alamo 09/11/2007 JANIECE B. HNL The car was wonderful and we really enjoyed driving around hawaii. Thanks for giving this a great experience. Janiece
09/27/2007 Thrifty 09/20/2007 SHARON B. RD2 Thank you! All was great and better than expected.
09/27/2007 Alamo 08/27/2007 JAMES C. MDW NICE CAR - GREAT VALUE FOR THE PRICE. THANKS MUCH.
09/27/2007 Enterprise 09/12/2007 HELENE A. BOS We had a brand new car with only 16 miles - very clean! The staff was friendly and we appreciated the bottles of cold water after and before the flghts.
09/27/2007 Advantage Old - Dont Use 08/31/2007 KATIE M. MSP Awesome rate!
09/27/2007 Enterprise 09/19/2007 HARDY W. YYC Best car renting experience I have ever had. It was very easy to get the car and the staff was really nice and knowledgeable.
09/26/2007 Enterprise 08/30/2007 ROBYN K. DFW CarRentals made looking for my rental so much easier. Everyone that I had contact with was helpful and friendly. I'll definately use CarRentals again, and I will also recommend your services.
09/26/2007 Allied Car And Truck Rental 09/14/2007 AURELIO B. SJU I am a satified customer, and satisfied customers returns.
09/26/2007 Fox 09/17/2007 JEFF K. LAX I liked the access to and from the airport and the checkout was quick and easy
09/26/2007 Enterprise 08/23/2007 SALVATORE F. EWR The service we received at the Newark location was 10+. Staff was friendly, polite and very accommodating. We felt very gratified with our first trip using Enterprise.
09/26/2007 Advantage Old - Dont Use 08/30/2007 DONNA N. HNL THE STAFF WAS VERY FRIENDLY, AND MADE YOU FEEL VERY MUCH AT HOME...... WILL BE BACK.. THANKS
09/26/2007 Budget 09/03/2007 ANTHONY C. MIA I was hoping for a Cadillac, but none was available. I am not complaining because I got a Lincoln at a better rate. The young lady that waited on me was unsure of what vehicles were available, but she made a quick phone call and got thing rolling. She was courteous and kept me informed. Thank You!
09/25/2007 Dollar 08/12/2007 PATRICK C. DTW Short wait in line; great and Friendly service at the desk; shuttle back and forth was fast and the vehicle was in great shape. Thanks! PJC
09/25/2007 Alamo 09/19/2007 PEYTON M. IAD My first time with carrentals... I will be BACK! Thanks
09/25/2007 Enterprise 09/18/2007 PATRICE H. DFW Very happy with the rate that I got. Much better than booking straight with car rental company.