Customer Testimonials

16,967 items found, displaying 1 to 100.[First/Prev] 1, 2, 3, 4, 5, 6, 7, 8 [Next/Last]
Survey Date Vendor Reservation Date Customer Location Comments
04/01/2014 Alamo 03/24/2014 HENRY G. YWG Good site for multiple city rentals. Recommended the site to many friends.
04/01/2014 Enterprise 03/23/2014 AMIT G. 1655 It was awesome experience and I would love to rent car again from CarRentals.com for sure!
04/01/2014 ACE 03/20/2014 JAMES B. AUS What a pleasant surprise! Our 2014 Kia only had 4000 miles on it! We wanted a low price rental, and ACE was waaaaay below any other company quote. We were almost afraid to book it, seemingly too good to be true. So glad we took a chance. All went well. THANK YOU, CarRentals.com and THANK YOU, ACE, for helping to make our Austin, TX vacation great.
04/01/2014 ACE 12/02/2013 GIGI D. PBI My rental of an "economy" car turned out to be a cute Fiat 500 with a sunroof - way fun!! It drove nicely. When I saw it, and after the very friendly treatment I received from the shuttle driver and Charles Doctor (who took my reservation for me), the car rental experienced turned out to be the "cherry on top" of my vacation. Charles Doctor and the friendly staff at Ace/Datsura made my day.
04/01/2014 Alamo 03/29/2014 CHASE S. FLL Everything was perfect. I used CarRentals.com on my phone while standing at the airport and got out of line and finished my transaction at the kiosk. Immediately a staff member gave me a card to go outside to pick up my car. When the staff outside found out I only needed the car for a day, they upgraded me! When we found out our flight was further delayed we called and let Alamo know and told us we had until 10:30 am the following day. Great experience!
04/01/2014 Enterprise 03/13/2014 PATRICIA L. TUS Everything was perfect. The processing was extra fast, the staff was professional and prompt, the car was in perfect condition, the price was great. Thank you!
04/01/2014 Sixt Rent A Car 03/27/2014 LEE W. PHX I have had good experiences with Sixt overseas and decided to try it stateside. I was extremely pleased with the responsiveness and friendliness of the staff at the rental desk--they went the extra mile to accommodate me and the overall experience was so much lower stress than most that I will definitely use Sixt for my next rental. Thank you!
03/31/2014 Advantage 03/06/2014 ORLANDO G. HNL The two staff (reservation counter and return inspector) that I encountered were both very professional and kind.
03/31/2014 Firefly 03/13/2014 ANFELENA E. SFO I love Car rentals.com & Firefly and very satisfied with the site. I would use both services again and recommend to family and friends😉😃🎉
03/31/2014 Fox 06/19/2013 BILL R. RSW Excellent experience and phenominal value. Thank you
03/31/2014 Firefly 03/24/2014 KATIE P. MCI The staff was incredible! They were so helpful and friendly! I would definitely rent from Firefly again Thanks for such a pleasurable experience.
03/31/2014 Midway Car Rental 03/17/2014 KEN G. LAX Great Experience, better than the big name rental companies.
03/31/2014 Firefly 03/19/2014 VLADLEN T. OAK THIS WAS THE BEST DEAL AND BEST EXPERIENCE
03/31/2014 Allied Car And Truck Rental 03/24/2014 LUIS R. PSE I was treated with courtesy, respect and kindness by the Allied staff. I am a satisfied customer and recommend Allied to those who have never rented a car from them.
03/30/2014 Economy Rent a Car 01/19/2014 VALAN C. CUN We have had bad experiences in prior years with Cancun Car Rental companies, so we know how it can go. Economy/America Rentacar was a real pleasure to work with--timely, professional, and no surprises!
03/30/2014 Fox 02/25/2014 RAMESH N. LAS good value and good service, nothing more to ask for, keep up the good work, Fox
03/30/2014 Enterprise 03/24/2014 DAN E. 1524 It was a pleasure dealing with CarRentals.com. It was my first time using your service and will always be my first option! Thank you Dan E
03/30/2014 Hertz 12/20/2013 BARBARA H. TPAC04 This was an off-airport location, given the airport fees represented a significant savings vs. airport rentals even paying the $25/each way cab fare to get to/from the rental location. As it was on the way to our destination, did not add any extra time either. No lines, nice cars and even got an upgrade.
03/30/2014 ACE 01/22/2014 WILLIAM L. JAX Ace was exceptional and the staff was great.
03/29/2014 Dollar 03/16/2014 DAVID H. PDX I'm not sure that we have ever rented from Dollar before, but the rate was great and the service at PDX was too, so we will definitely rent from Dollar again!
03/29/2014 Alamo 03/17/2014 LEE R. ATL amazing experience. staff was great
03/29/2014 Hertz 03/04/2014 JOSEPH B. SBA CarRentals.com gave me a quote half that offered by Hertz directly and we had a great experience overall. Hertz didn't treat us any differently and even gave us an upgrade vehicle.
03/29/2014 Fox 03/06/2014 KEVIN P. SFO Good value for the money. Well staffed reservation desk made the process of getting in and out quick and easy. Drop off process was smooth as well.
03/29/2014 Enterprise 03/26/2014 Robert P. 4807 Best APP I have on my phone. Has saved me money over n over
03/28/2014 Advantage 03/18/2014 DOTTIE G. SAT I was very surprised as I had not used CarRentals.com before. Your rate was better and your staff could not have been nicer. Good job and thanks for the service
03/28/2014 Aco Rent A Car 02/17/2014 GERALD L. MCO We were completely satisfied with the service and and found the staff outstanding.Would recommend this car rental highly. Thank you
03/28/2014 Dollar 03/03/2014 MICHELE G. MSY The staff member at the airport was very helpful and friendly. Answered all my questions without seeming frustrated. I tend to ask many questions. Car was comfortable and easy to drive and sight see in. I would rent from this company again!
03/28/2014 Avis 03/09/2014 ROBERT S. ABZ Have avoided Avis for a number of years, due to a prior very bad experience,but this price was right, and service was excellent, will rent again. Like Carrentals.com, too. Appreciate not beong charged until pickup, and ease of changing reservations, if necessary.
03/28/2014 E-Z Rent-A-Car 03/23/2014 JOHN D. LAX My flight was cancelled and it was the next day before I could pick up my car and EZ Rent-A-Car was very helpful and responsive.
03/28/2014 Fox 03/24/2014 ROSALIE B. LAS My first time to rent from CarRentals.com and it was great to know how fantastic you are. WOW, what a difference! You got me half the price of the lowest economy rate. I travel frequently,and I will always check your site first !! Fox was great for the money, and car was cleaner than other companies used before, and service just as good. What a great value it was. Thank you,.
03/27/2014 Budget 03/06/2014 BERYLE H. TP2 Smooth transaction, excellent price. Will likely rent again.
03/27/2014 Enterprise 03/12/2014 NORMAN S. 4220 I was extremely happy with the whole Enterprise rental experience. The manager at the Enterprise was very courteous and friendly. I would definitely use Enterprise and through CarRentals.com in the future.
03/27/2014 Advantage 03/06/2014 DAVID L. PHX The entire rental process atthe Phoenix Sky Harbor is a model for all airports. The return process at advantage was particularly excellent.
03/27/2014 Payless 01/31/2014 JOHN R. TPA Wonderful experience and saved money by your site being outside of airport property and you had wonderful van drivers!
03/26/2014 Payless 03/23/2014 JOSHUA P. SAN Payless is a professional company that was prompt and gave me a great impression. Would rent from them again!
03/26/2014 Alamo 03/13/2014 PRISCILLA A. PVD I did have a few issues which the Alamo staff took care of immediately. Second time I've used Alamo, great experience both times. Very impressed.
03/26/2014 Enterprise 03/11/2014 BARBARA H. ONT You guys were fantastic!!! So easy to deal with, we have rented from other companies, but you were the best, from start to finish! We will need to rent cars a lot in the future and will only rent from Enterprise! Sounds like a commercial, but we really like easy and simple and that is what you provided! Thank you, thank you, thank you!
03/26/2014 Alamo 03/03/2014 PAUL L. PBI This is my third time using the CarRentals mobile app to reserve my rental car. It is great that I can check prices on the go and reserve. I am very happy with the app and the reservations. I will definitely be using this app in the future. Also, Alamo was great. No issues or problems whatsoever. The shuttle at WPB took me right to my car. I would also use Alamo in the future.
03/26/2014 Alamo 01/27/2014 GREG H. TPA Awesome service, and great prices! Thanks
03/25/2014 Hertz 03/19/2014 URIEL A. DENC02 Carrentals.com is the best. Will recommend to any one
03/25/2014 Enterprise 02/22/2014 DAVID S. FLL Polite & knowledgeable of the area. Pleasure to have done business with. Thank you
03/25/2014 Alamo 03/20/2014 THOMAS W. PHX Outstanding staff member - Mike, who took our car on March 23rd around noon. Very intelligent, polite - management material, please thank him!
03/25/2014 Enterprise 01/09/2014 JOHN K. PHL I use Enterprise nearly all the time on business trips - but their PHL location remains my favorite across the nation. Really well done operation.
03/25/2014 Budget 02/12/2014 LISA R. ITH Roger at the Ithaca airport counter was excellent. Professional and helpful. Well done!
03/24/2014 Advantage 03/19/2014 DEBRA W. DEN The Advantage agent helping me was outstanding ! This young lady has helped me several times and every time my experience is great. I look forward to seeing her each time I rent from Advantage !!! She has been with advantage for 5 years and is such an asset
03/24/2014 Alamo 03/14/2014 Atif F. JFK AWESOME EXPERIENCE...I LOVE CARRENTALS!!!
03/24/2014 Enterprise 03/21/2014 ANNA S. BNA The young man who helped us was awesome! He was friendly and very prompt about doing the paperwork for our car and getting us on the road! I would definitely rent from y'all again! Thank you for such great customer service! It is greatly appreciated!
03/24/2014 Dollar 03/06/2014 ANGELINE H. ANAC01 It was overall a good experience. Quick and convenient.
03/24/2014 Alamo 12/04/2013 DIANE D. MKE Loved how quick and easy it was to drop off the car at the airport.
03/24/2014 Enterprise 03/13/2014 JAMES H. 1205 Best customer service I have ever experienced. Erica was very helpful from start to finish. I will rent for this location every time I need a car.
03/24/2014 Advantage 03/20/2014 CARLA G. DCA This is the second time I have rented a vehicle with Advantage, the customer service is always great and I haven't had any issues with the vehicle.
03/24/2014 Alamo 03/10/2014 JUDY D. OAK Alamo does not charge a deposit. The cars are ALWAYS clean and well taken care of, not like some rentals from other companies where I have found food wrappers or trash under the seats. The staff at the counter and when checking out are always friendly and social. I rent almost weekly and try to get the best deal and alamo is the best.
03/24/2014 Enterprise 03/03/2014 HENRY W. CMH Everything dealing with both Enterprise and CarRentals.com went completely as planned
03/24/2014 Enterprise 03/19/2014 JEREMIAH B. SEA One of the quickest, easiest, cheapest experiences I've had renting a vehicle.
03/23/2014 Firefly 01/29/2014 ROBERT S. HNL Awesome service and good bang for your buck
03/23/2014 Dollar 02/26/2014 MICHAEL K. SEAC01 The staff was truely outstanding!
03/22/2014 Value Car Rental 01/10/2014 KATHY T. MCO Both of the men we had contact with we're very nice to deal with.Carlos, the shuttle driver and Julio the desk clerk both a pleasure.
03/22/2014 Enterprise 03/03/2014 JEAN PIERRE P. 32FP The entire process went without a hitch and would gladly use CarRentals.com again and will recommend them to friends and colleagues.
03/22/2014 Dollar 03/11/2014 MAHER B. AMM appreciate the team work and hospitality
03/22/2014 Enterprise 03/01/2014 BOWIE S. JFK Best experience for car rentals ever!
03/22/2014 Firefly 02/26/2014 ANDREW P. FLL Great job - please continue
03/22/2014 Enterprise 02/20/2014 HENRY C. CLE Great job by ALL involved! We would rent again through CarRentals.com!!!
03/22/2014 Budget 03/13/2014 LOUISE T. MW5 I will be a repeat customer of CarRentals.com and of Budget because of this wholly satisfactory experience!
03/21/2014 Hertz 03/15/2014 ROBERTA F. WJFC04 The staff was fantastic. I will definitely use Palmdale HERTZ again and I will recommend them to Everyone. Thanks for the ride,see ya.
03/21/2014 Advantage 03/14/2014 TERRY R. OKC My overall experience with Advantage was excellent. Everyone was friendly, helpful, and efficient. You all did a great job!!! Thanks for making that aspect of my trip a joy and easy.
03/21/2014 ACE 03/12/2014 LEE M. RDU My experience with the ACE provider in the Raleigh/Durham area was great. I would definitely rent from then again. Good rate and the vehicle was fine.
03/21/2014 Payless 01/06/2014 RUTH D. LAS I always go through CarRentals for my rental car reservations. Thanks for the great service.
03/21/2014 Enterprise 03/08/2014 LINDA H. 5304 Went out of their way to accommodate my needs. Very satisfied.
03/20/2014 Enterprise 03/05/2014 CHRIS N. PIT Everything went better than expected. I have used Car Rental and will use it again
03/20/2014 Advantage 03/02/2014 RICHARD C. PHX Fast and easy transactions, both picking up the car and dropping it off.
03/20/2014 Fox 02/16/2014 VAUNDEEN M. LAS Everything was good....loved the Toyota car we got and the good value....
03/20/2014 Enterprise 03/08/2014 EDWARD D. PIT Carrentals.com is the only way to rent a car!
03/20/2014 Enterprise 01/27/2014 DORI H. EWR This is my forth time going through CarRentals.com and each time was great with no issues. Thank you!
03/19/2014 Fox 03/04/2014 THANH N. SNA Quick response and fast services.Highly recommemded
03/19/2014 Enterprise 03/10/2014 MICHAEL M. 3284 Great rental. They upgraded us to a better vehicle for 5.00 per day, which was a good move for my family. The SUV we rented was excellent and we are thankful for the experience. I would happily use both Enterprise and CarRentals.com again.
03/19/2014 Payless 03/11/2014 JULIE H. PHX The entire rental process at the Phoenix airport was effortless, and this was a busy weekend. Very organized from the shuttle service to the pickup. Would rent from Payless again.
03/19/2014 Enterprise 03/06/2014 ROY L. 3042 The entire staff at the Rosville Auto Mall were very professional, polite, and courtous with warm reception as you entire the door. Makes you want to come back soon, which I will when I needed to rent again. Many thanks to the entire staff and shuttle drivers.
03/19/2014 Alamo 03/11/2014 BRIAN B. MSP My wife is the one who finds the great rates for my car rentals. Carrentals.com has been the best place to find the great prices and we will continue to use them this summer for our travels. Thanks!
03/19/2014 Fox 03/02/2014 SYD L. SEA Fox is first class and always reliable.
03/19/2014 Alamo 03/07/2014 JOHN G. ANAC71 The man who handled my pick up was super customer service oriented. My car wasn't available so without hesitation I was upgraded. He communicated everything very well and aimed to please. This location had the best price which caused me to drive 20 min out of the way to save $50 but it was the onsite agent/manager that made a customer out of me. I will always check with Alamo first because of him... I wish I remembered his name
03/19/2014 Alamo 03/15/2014 LUIS T G. SAN PERFECT SERVICE FROM BOTH ALAMO AND CAR RENTALS
03/19/2014 Alamo 02/03/2014 GUILLERMINA R. PSP Enjoyed having the convenience of both location and econominal car that performed beyond my expectations. I wish more airports had on site car lots.
03/19/2014 NU Car Rentals 01/01/2014 BARRY L. MCO Excellent value for the money -- much lower cost than other car rental agencies in the Orlando area. I would not hesitate to rent again.
03/19/2014 Alamo 03/06/2014 LINDA B. LIH Had a really great car rental experience. Alamo staff/shuttle...everyone was great! Loved that I could check in with a kiosk and did not have to wait in a long line. They upgraded my car choice for no charge and honored everything as quoted. Thank you! Extremly pleased and will use Carrentals.com again!
03/19/2014 Carl's Van Rentals 02/28/2014 LARISA O. FLL We had a great experience with Carl's. The car was perfect and the staff were very friendly and helpful.
03/19/2014 Firefly 02/11/2014 ROBERT S. LAS Best experience yet at Vegas.
03/19/2014 Alamo 01/09/2014 RJ C. FLL Despite arriving over eight hours late, Alamo readily accepted the rate and transferred the rental return time to match the new 24-hour window for my return. Also let me pick any car to take, which let me finally have a Toyota!
03/19/2014 Enterprise 03/07/2014 TRACEY ANN J. 1698 The entire service was exceptional. I loved the car.
03/18/2014 Enterprise 03/12/2014 TEVITA K. OAK You guys are amazing!
03/18/2014 Alamo 03/04/2014 RONALD A. FLL All around excellent experience. I will always use the site.
03/18/2014 Budget 02/23/2014 MELINDA E. BTR Overall outstanding quick and easy pickup and drop off. Very happy customer!
03/18/2014 Advantage 02/27/2014 TENNILYN J. HNL I had such an easy time. No hassle and the rules and regulation are so easy to understand. Mahalo
03/18/2014 Budget 02/28/2014 BRUCE B. COS Always appreciate service & rates with CarRentals.com, consistently outstanding! Thanks!
03/18/2014 Enterprise 03/10/2014 DAISY G. 3219 i loved it so much! im already telling my whole family and friends!
03/18/2014 Thrifty 02/05/2014 ANISH M. IAH Amazing Experience.. Loved it..Made my trip even better. :)
03/18/2014 Enterprise 03/09/2014 BARBARA B. YYC Will only use CarRentals.com from now on and have recommended it to others. As someone starting a new business that requires a lot of travel, this is invaluable.
03/18/2014 Enterprise 01/19/2014 BARBARA T. LIH We had a great experience with CarRentals.com and Enterprise and will continue to use both in the future. Thank you!!
03/18/2014 Enterprise 03/13/2014 ANA S. SFO I've rented a lot of cars in my day, but I've never actually had an excellent experience. I didn't know that was possible. The staff at this Enterprise location were incredibly efficient, speedy, friendly, and helped me save additional $ while there. Will definitely rent from them again!
03/18/2014 Alamo 02/23/2014 MILTON F. FLL Very organized, 5 star service. Thanks!!!
03/18/2014 Enterprise 02/16/2014 JOHN-TAYLOR T. IAH I did Enterprise at IAH. Blown away how great it was, all of the staff were very friendly and helpful. Will return!